Catering Sales & Events Manager

Gilder Search Group; Orrville (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Life insurance

Paid time off

Holiday pay

Volunteer PTO

Counseling reimbursement

Wellness program

Education reimbursement

401K match

Maternity leave

Bonus potential

Training programs

Community outreach

Job summary

Old Carolina Barbecue Company is seeking a Catering Sales Manager in Orrville, OH to oversee all aspects of catering operations, including staff management, contracts, and maintaining quality and cleanliness. You will implement sales strategies, manage the annual budget, and collaborate with marketing to drive brand awareness and customer retention.

The role requires leading the catering team, ensuring health and safety compliance, delivering excellent service, and promoting a positive work

Responsibilities

• Oversee the day-to-day operations of the catering process
• Ensure compliance with health and safety regulations, food handling guidelines, and cleanliness standards
• Continuously evaluate and improve operational processes to enhance customer experience and profitability
• Oversee the catering staff
• Ability to work in the store when not scheduled for events
• Deliver catering orders that don't require staff
• Foster a positive work environment by promoting teamwork, recognizing achievements, and addressing employee concerns or conflicts
• Ensure exceptional customer service by training and motivating staff to provide friendly, efficient, and personalized service
• Respond to guest comments and criticism in a constructive and positive manner, looking at such an opportunity to build guest count. Educate and empower subordinate managers and associates to act in a similar capacity.
• Implement sales strategies to grow the catering business
• Ensure that all menu items are made according to the recipe and presented in a brand-standard manner
• Utilize food production and inventory tools available to support this responsibility
• Develop and manage the annual budget, ensuring profitability and cost control
• Monitor sales performance, expenses, and profitability, and implement corrective actions as needed
• Develop and execute marketing strategies to drive brand awareness, customer acquisition, and retention
• Collaborate with the marketing team to create and implement promotional campaigns, social media initiatives, and local partnerships
• Engage with the local community, schools, and organizations to build brand loyalty and support community events

Job description

Old Carolina Barbecue Company is seeking a Catering Sales Manager in Orrville, OH to oversee all aspects of catering operations, including staff management, contracts, and maintaining quality and cleanliness. You will implement sales strategies, manage the annual budget, and collaborate with marketing to drive brand awareness and customer retention.

The role requires leading the catering team, ensuring health and safety compliance, delivering excellent service, and promoting a positive work