Catering Sales and Events Manager - InterContinental Indianapolis

IHG; Indianapolis (IN); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Insurance (medical/dental/vision)

401k

Job summary

IHG’s InterContinental Indianapolis is seeking a Catering Sales and Events Manager to drive and service local catering, galas, weddings and nonprofit events across private dining spaces and function venues.

You will develop wedding client strategies, manage event logistics and budgets, and partner with clients to create compelling concepts while ensuring flawless execution on site.

Qualifications

• College degree with 2–3 years sales or marketing related experience, or equivalent combination of education and experience.
• Related degree preferred.
• Prior hotel and/or catering experience preferred.
• Must speak fluent English. Other languages preferred.

Responsibilities

• Develop target base of wedding clients and lead event strategies with budgets and goals.
• Oversee event logistics, including venue selection, accommodations, transport, AV setup and rentals.
• Build and maintain client relationships, collaborating on concepts, themes and programs.
• Manage on-site event operations, coordinating staff and troubleshooting to ensure a memorable experience.
• Identify risks and develop contingency plans, ensuring compliance with health and safety regulations.
• Gather feedback post-event and implement improvements for future events.

Skills

Event sales

Client relations

Budgeting

Vendor coordination

Education

Bachelor's degree in hospitality or related field

Job description

Catering Sales and Events Manager

About IHG and the InterContinental Indianapolis

The InterContinental Indianapolis brings urban luxury and timeless style to Monument Circle. The landmarked Illinois Building has been restored to feature 170 Modern Guestrooms, 17 Luxurious Suites, Lobby Lounge and a stunning Rooftop Bar with iconic views of Monument Circle.

Explore our very own InterContinental® Hotels & Resorts – a truly international brand. Discover a modern, globally-focused culture where world travelers feel at home. Live the InterContinental life. You’ll find us in beautifully restored buildings and many exciting new developments. With 60 properties in the pipeline, our extraordinary world is set to expand.

At IHG we promise to give colleagues…

• Room to Belong: Enable

• Room to Grow: Enrich

• Room to Make a Difference: Empower

The InterContinental creates exceptional experiences through our Brand Values by being:

• Thoughtful

• Cultured

• Remarkable

We cultivate an engaging environment for our colleagues and guests by enlivening our IHG Core Values:

• Do the right thing

• Show we care

• Aim higher

• Celebrate difference

• Work better together

About the Catering Sales and Events Manager position

The Catering Sales and Events Manager will focus on selling and servicing all local catering, galas, non-for-profit events, social functions and wedding related events in both our function space and restaurant privet dining spaces.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Event Sales and Service: developing target base of wedding clientele, developing and implementing event strategies, including setting goals, objectives, and budgets. Collaborating with stakeholders to determine event themes, formats, and target audience with an emphasis on wedding clients.

• Event logistics: overseeing all logistical aspects of events, including venues selection, accommodation, transportation, audiovisual setup, catering and equipment rentals. Ensuring smooth operations and timely execution.

• Client Relationship management: building and maintaining relationships with clients, understanding their event requirements, and providing exceptional customer service. Collaborating with clients to develop event concepts, themes, and programs.

• On-site event management: overseeing on-site event operations, including staff coordination and troubleshooting. Ensuring seamless and memorable experience for all participants.

• Risk management: identifying and mitigating potential risks and challenges associated with events. Developing contingency plans and ensuring compliance with legal, health, and safety regulations.

• Post-event evaluation and actions: gathering feedback from clients and attendees. Analyzing data, identifying areas for improvement, and implementing changes for future events.

• Industry knowledge and trends: straying update with industry trends, emerging technologies, and best practices in events management. Incorporating innovative ideas and strategies to enhance the quality and impact of events.

Qualifications and Expectations:

• College degree with 2-3 years sales or marketing related experience, or equivalent combination of education and experience.

• Related degree preferred.

• Prior hotel and/or catering experience preferred.

• Must speak fluent English. Other languages preferred.

This job requires ability to perform the following:

• Frequently standing up or moving within and outside of the facility

• Carrying or lifting items weighing up to 25 pounds

• Handling objects

Other:

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training

• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.

• Problem solving, reasoning, motivating, organizational and training abilities are used often.

• Ability to travel to attend workshops, tradeshows, conventions, etc.

• May require a valid Driver’s License.

• May be required to work nights, weekends, and/or holidays.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

The hourly pay range for the role is $28-$35.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision

insurance, 401k, and many other benefits to eligible employees.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Important information :

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.

• If you require reasonable accommodation during the application process, please click here .

• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

• For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.