Catering Sales and Events Manager

Bon Appétit Management Company; San Jose (CA); On-site; USD 76,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Job summary

Bon Appetit Management Company seeks a Catering Sales & Events Manager in San Jose, CA. This role focuses on maintaining an existing client base while pursuing internal business opportunities centered on day-to-day client events and brand-aligned catering solutions.

The position requires strong relationship-building, event coordination, and revenue growth within a fast-paced foodservice environment. Applicants should have related experience and excellent communication skills.

Qualifications

• Minimum 2 years’ experience in catering sales, convention services, banquet event management, hotel management, or related field
• College degree preferred, or equivalent experience
• Hospitality mindset with prior experience in hospitality, food & beverage, or foodservice environments
• High level of accuracy with strong organizational skills and proactive client support
• Excellent written and oral communication skills
• Detail‑oriented and able to multi‑task and solve problems
• Experience with Google Suite and Microsoft Office preferred; Catertrax and Monday.com knowledge highly preferred

Responsibilities

• Support account management and sales process through ticket review, distribution, and follow-up in GEMS platforms
• Initiate client outreach for event catering needs
• Create Banquet Event Orders (BEOs) for event execution
• Manage changes to Gems to BEOs and communicate updates
• Meet with clients to discuss budgets, themes, and experiences
• Attend onsite meetings and site visits with clients
• Coordinate onsite event logistics with partners
• Review and process invoices for final billing deadlines
• Coordinate with culinary and operations teams on menu/beverage needs
• Support high-end events onsite when required
• Manage multiple tasks and deadlines in a fast-paced environment
• Assist with client relationship initiatives and post-event follow-up

Skills

Catering sales

Hospitality mindset

Communication skills

Organization

Education

College degree preferred

Tools

Google Suite

Microsoft Office

Catertrax

Monday.com

Job description

Bon Appetit
Location: San Jose, CA
Work Schedule: Monday - Friday with flexibility required as needed by the business
Salary: $76,240 - $80,000
Our Passion is Food!
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

The Catering Sales and Events Manager is responsible for maintaining the existing client base and soliciting new, internal business focused on core offerings of day-to-day client events. The goal is to achieve our mission to develop lasting relationships based upon trust and partnership by personalizing each event with passion.
Leverage the brand reputation and venue strengths to develop food and beverage solutions for internal, prospective clients.
The Catering Sales and Events Manager will operate in accordance with strategic objectives and selective selling guidelines to meet and exceed internal group revenue components. This leader will maintain a consistent and organized operation while continuously striving to increase the company brand vision within the client’s food program while adhering to all company policies and procedures. This role will maintain and nurture relationships with clients, guests, employees, and vendors, and they will provide and continue to exceed client and guest satisfaction. The ideal Catering Sales and Events Manager must have the ability to work in a fast-paced environment, be a team player, and be able to creatively think and work within the full spectrum of all that is involved with being a successful catering company.

Job Description

The great things you will be expected to do:

• Support account management and sales process through support, review, and distribution of tickets within the GEMS platforms per assigned areas of designation based on predetermined criteria
• Initiate client reach out for specific event catering needs
• Create detailed and accurate Banquet Event Orders (BEOs) for event execution
• Be responsible for all Gems to BEO changes/updates and communicate the changes to the appropriate team(s)
• Meet with clients to discuss budget, event themes, and experience
• Attend onsite meetings/site visits with clients, as necessary
• Coordinate onsite event logistics with Martiz partner
• Ensure all correspondence is being sent out in a professional and timely manner
• Review, pay, and process invoices for final billing deadlines
• Support client needs for off-standard brochure requests
• Coordinate with the culinary team and operations team for all custom menu and beverage needs
• Support high-end events onsite when required.
• Management of all tasks, projects, and deadlines as directed, within a fast-paced, high-volume environment
• Other duties as needed to support the catering team
• Support and participate in team meet and greets and client relationship building initiatives
• Consistently deliver high standards of care to existing customers and promote further business by exceeding customer expectations where possible

Minimum Qualifications

• Minimum 2 years’ experience in catering sales, sales for convention services, banquet event management, hotel management, or related field
• College degree preferred, or equivalent experience
• Hospitality mindset, with prior experience in hospitality, food and beverage, or foodservice environments
• High level of accuracy, strong organizational skills, and proactivity in approach to client needs and requirements
• Excellent communication skills, written and oral
• Detail-oriented personality with the ability to multi-task, take initiative, and problem solve
• Ability to handle complex events with short lead times and remain focused in high-pressure situations
• Prior experience with Google Suite and Microsoft Office Suite preferred
• Software knowledge in Catertrax, Monday.com, and similar systems highly preferred

Physical and Language Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:

• Ability to lift 20+ pounds
• Ability to read, understand, and speak English to perform essential functions of the job

Associates at Bon Appetit are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Bon Appetit is a member of Compass Group USA.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or responsibilities associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the Country of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details:

https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.

Req ID: 1582562

Bon Appetit

Allison Murphy