Catering & Premium Service Manager

Aramark Collegiate Hospitality; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

Aramark Collegiate Hospitality is seeking a Catering Services Manager to lead all catering solutions and special events at the location. You will guide the catering team to deliver events aligned with customer expectations and service standards.

The role requires strong leadership, excellent communication, and hands-on experience in events and hospitality. This position may involve variable event-based hours and opportunities to influence service delivery and client satisfaction.

Qualifications

• Bachelor's degree or equivalent experience is required.
• Minimum 2 years of experience; management or supervisory experience preferred.
• Experience in events, hospitality and catering preferred.
• Available to work event-based hours.
• Excellent communication skills.
• Complete Food Handlers and Alcohol Service Certifications as required.
• Ability to lift up to 50 lb occasionally.
• Ability to stand for extended periods.

Responsibilities

• Develop and complete catering solutions to meet customers’ needs
• Develop and maintain effective client and customer rapport
• Deliver consistent quality in planning and carrying out events
• Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
• Assist clients in planning special events and providing creative solutions to clients’ needs
• Train and lead catering employees to ensure catering and event standards are followed
• Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event
• Responsible for delivering food and labor targets
• Responsible for execution of catering events of varied size and scope including staffing and management
• Ensure accurate reporting of all catering related revenue, expenses, and receivables
• Recruit, train, schedule and develop team members
• Ensure compliance with all food, occupational, and environmental safety policies

Skills

Communication skills

Leadership

Event planning

Client relations

Team training

Education

Bachelor's degree or equivalent experience

Tools

Food safety certifications

Alcohol service certification

Job description

The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards.

Job Responsibilities

• Develop and complete catering solutions to meet customers’ needs
• Develop and maintain effective client and customer rapport
• Deliver consistent quality in planning and carrying out events
• Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
• Assist clients in planning special events and providing creative solutions to clients’ needs
• Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
• Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event
• Responsible for delivering food and labor targets
• Responsible for execution of catering events of varied size and scope including staffing and management
• Ensure accurate reporting of all catering related revenue, expenses, and receivables
• Recruit, train, schedule and develop team members
• Ensure compliance with all food, occupational, and environmental safety policies

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 2 years of experience
• Prior experience in a management or supervisory role preferred
• Previous experience in events, hospitality and catering preferred
• Requires a bachelor’s degree or equivalent experience
• Available to work event-based hours
• Must have excellent communications skills
• Complete Food Handlers and Alcohol Service Certifications as required
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Ability to stand for extended periods of time