CATERING OPERATIONS DIRECTOR - SUNY Plattsburgh - Plattsburgh, NY

Chartwells Higher Education Dining Services; City of Plattsburgh (NY); On-site; USD 90,000 - 95,000; Full time

Job summary

Join a leading company as a Catering Operations Director at SUNY Plattsburgh, overseeing a high-volume catering department. You will manage diverse events, enhance client relationships, and lead a dedicated team while enjoying comprehensive benefits.

Benefits

Health and wellness programs

Retirement plans

Paid time off

Parental leave

Qualifications

• At least five years in catering leadership, including management experience.
• Experience in menu costing, pricing, sourcing, and contract negotiation.

Responsibilities

• Manage internal and external catering events ensuring seamless execution.
• Create and implement marketing strategies for events.
• Lead hiring, training, and scheduling of catering staff.

Skills

Leadership

Customer Satisfaction

Marketing Strategy

Education

Associate's degree

Tools

ServSafe Certification

Job description

CATERING OPERATIONS DIRECTOR - SUNY Plattsburgh - Plattsburgh, NY

Join us as a Catering Operations Director at SUNY Plattsburgh, overseeing a high-volume catering department in collaboration with Chartwells Higher Education Dining Services.

Location: On-site at college campus and Valcour Inn & Boathouse
Salary: $90,000 - $95,000

We are redefining on-campus dining through innovative, high-tech social spaces that foster community and success. We seek motivated, humble, and intelligent individuals eager to grow with us.

Job Summary

Responsible for developing and executing catering solutions for diverse events, from coffee services to VIP dining, both on and off-campus. Acts as the primary contact for catered events at the Valcour Inn & Boathouse.

Key Responsibilities

1. Manage internal and external catering events ensuring seamless execution and customer satisfaction.
2. Create and implement marketing strategies, offering comprehensive event planning and menu development.
3. Lead hiring, training, and scheduling of catering staff, enhancing service techniques and policies.
4. Oversee catering operations, controlling labor and food costs, and managing event logistics including setup and cleanup.
5. Collaborate with management and marketing teams to increase revenue and market presence.
6. Build and maintain strong client relationships to ensure satisfaction and retention.
7. Perform additional duties to support dining services.

Preferred Qualifications

• Associate's degree preferred.
• At least five years in catering leadership, including management experience.
• Experience in menu costing, pricing, sourcing, and contract negotiation.
• Strong supervision skills in food prep, service, and cleanup.
• Availability to work evenings, weekends, and holidays.
• Proficiency with computers.
• ServSafe Certification.

Benefits

We invest in our employees through training, health and wellness programs, retirement plans, discounts, and more. Full-time employees enjoy additional benefits including medical, dental, vision, life insurance, disability, paid time off, and parental leave.

Apply today to join Chartwells Higher Education, part of Compass Group USA, committed to diversity and equal opportunity employment.