Catering Manager - Palmer House a Hilton Hotel

Hilton Worldwide, Inc.; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

Join our team as a Catering Manager at the iconic Palmer House, Hilton Hotel in Chicago! This role involves planning and executing corporate and social events, maximizing revenues, and ensuring customer satisfaction. Ideal candidates should have catering experience and be able to creatively design event menus to enhance guest experiences.

Benefits

Access to daily pay options

Uncapped quarterly bonus potential

Health insurance

Career growth and development opportunities

Generous Paid Time Off (PTO)

Employee stock purchase program (ESPP) at 15% discount

Debt-free education access

Qualifications

• At least 1 year of catering and event experience.
• Flexible scheduling based on group business required.
• Wedding experience and knowledge of Kosher or Southeast Asian cuisine preferred.

Responsibilities

• Maintain liaison between customers and hotel representatives for event execution.
• Maximize revenues and control expenses through effective negotiation.
• Ensure successful event execution and customer satisfaction.

Skills

Negotiation

Customer Satisfaction

Event Planning

Menu Design

Job description

Exciting opportunity in Chicago! Join our dynamic team at the iconic Palmer House, a Hilton Hotel. We are seeking a Catering Manager to plan and execute corporate and social events at our beautiful property. Due to a recent promotion, this role offers a chance to be part of a renowned team dedicated to delivering exceptional event experiences.

What will I be doing?

As Catering Manager at The Palmer House, you will be responsible for the successful execution of written sales agreements for corporate and social events with up to 250 guests.

• Maintain liaison between customers and hotel representatives, directing each hotel department regarding their specific roles in pre-planning and executing on-site social events.
• Maximize revenues and control expenses through effective negotiation of prices, services, and accurate forecasting.
• Ensure successful event execution and customer satisfaction to foster customer loyalty and encourage future bookings.
• Direct and supervise meeting and catering logistics with catering and event services managers and other involved departments and team members.
• Provide guidance to Operations Managers to ensure events are executed as planned.
• Creatively design menus and events to maximize revenue and enhance the event experience.
• Prepare and present catering forecasts and reports as required by the Director of Catering.
• Coordinate with the Director of Catering in the planning and execution of corporate, wedding, and social events at the hotel for 2-250 guests.

What are we looking for:

• At least 1 year of catering and event experience.
• Flexible scheduling based on group business is required.
• Wedding experience and knowledge of Kosher or Southeast Asian cuisine are preferred.

Pay Rate: $28.84 per hour (based on experience and location)

The Benefits: Hilton boasts an award-winning workplace culture, ranked #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of our team members through innovative programs and benefits, including:

• Access to daily pay options through DailyPay (availability depending on hotel)
• Uncapped quarterly bonus potential
• Health insurance
• Career growth and development opportunities
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Generous Paid Time Off (PTO)
• Supportive parental leave policies
• Employee stock purchase program (ESPP) — purchase Hilton shares at 15% discount
• Debt-free education: Access to various educational credentials, including college degrees, high school completion, English-language learning, digital literacy, and professional certificates.