Catering Manager | Full-Time | SRP Park

Oak View Group; North Augusta (SC); On-site; USD 43,000 - 46,000; Full time

Job summary

An established industry player is seeking a dynamic Catering Manager to oversee and enhance catering and concessions operations. This pivotal role involves managing event execution, mentoring staff, and ensuring compliance with service policies. The ideal candidate will possess strong interpersonal skills and a solid background in catering, along with the ability to troubleshoot technical issues. With an annual salary range of $43,888 to $46,000 and a comprehensive benefits package, this position offers a unique opportunity to thrive in a vibrant, event-driven environment. If you are passionate about creating memorable experiences and leading a dedicated team, this role is for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

Paid Time Off

Qualifications

• 3-5 years of experience in catering or concessions required.
• Knowledge of inventory control and menu planning is essential.

Responsibilities

• Manage catering and concessions operations effectively.
• Ensure compliance with alcohol service policies during events.
• Supervise and mentor hourly staff to maintain service quality.

Skills

Employee Relations

Event Management

Technical Proficiency

Interpersonal Skills

Communication Skills

Education

Associate’s Degree

Concessions Manager Certificate

Food Service Sanitation Certification

Tools

Point of Sale Systems

Microsoft Excel

Microsoft Word

Outlook

Job description

Overview

The Catering Manager provides support and assistance with Catering activities, as well as assisting concession managers in the profitable management of concessions operations. The Catering Manager will independently initiate and authorize employment actions such as hiring, termination, suspension, discipline, promotion, and transfer. They will actively manage employee relations to ensure a positive, compliant, and cooperative work environment.

The Catering Manager oversees and resolves employee performance issues, provides high-level event oversight, technical proficiency, and operational support to ensure smooth event execution. A key responsibility is mentoring, training, and helping employees and volunteers meet quality standards. The employee must maintain excellent attendance and be available for a variable, event-driven schedule including evenings and weekends. Open availability, professional presentation, interpersonal skills, self-direction, and technical aptitude are required.

This role offers an annual salary of $43,888.00-$46,000.00.

Benefits for Full-Time roles include: Health, Dental, and Vision Insurance, 401(k) Savings Plan with matching, and Paid Time Off (vacation, sick days, and holidays).

This position will remain open until August 8, 2025.

Responsibilities

• Assist in managing Catering and Concessions operations effectively.
• Ensure compliance with all alcohol service policies.
• Monitor alcohol service during events to ensure 100% compliance.
• Report any alcohol-related issues immediately.
• Provide ongoing supervision, direction, and mentoring to hourly staff.
• Monitor product quality and guest service levels.
• Troubleshoot technical issues with Point of Sale Systems, hardware and software.
• Assist with vault opening, closing, and balancing as needed.
• Generate employee schedules and verify timesheets.
• Support training, development, and supervision of hourly employees, documenting performance and attendance issues per company policy.
• Manage catered events from setup to teardown, communicating with staff, culinary teams, and guests.

Qualifications

• Associate’s degree or equivalent from a two-year college, or 6 months to 1 year of related experience or training, or equivalent combination.
• 3-5 years of experience in catering or concessions.
• Concessions Manager Certificate from the National Association of Concessionaires.
• Certification in advanced food service sanitation.
• Knowledge of inventory control and menu planning.
• Basic computer skills: email, Excel, Word, Outlook, Schedule+.
• Experience with Point of Sale and timekeeping systems.
• Cash handling skills and basic math abilities.
• Ability to work flexible hours, including evenings and weekends.
• Strong verbal and written communication skills.

Vaccination Statement

We prioritize safety in our buildings and offices. We encourage vaccination and booster shots against COVID-19. Circumstances may lead us to reinstate vaccination requirements to ensure the health and safety of employees, guests, performers, athletes, and partners.