Catering Manager | Full-Time | Regions Field

Oak View Group; Birmingham (AL); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) Savings Plan

401(k) matching

Paid Time Off

Job summary

Oak View Group (OVG) is seeking a Catering Manager to support catering and concessions operations for Barons game day events in Birmingham, AL. The role involves overseeing all banquet-style and concession activities, hiring and disciplining staff, and ensuring a positive, compliant workplace.

The position requires an Associate degree or higher, 3–5 years in catering, and strong POS/timekeeping experience. Expect evenings and weekend shifts with a competitive salary and comprehensive benefits.

Qualifications

• Associate’s degree or equivalent from a two-year College or technical school.
• 3-5 years of experience in catering or concessions.
• Concessions Manager Certificate from the National Association of Concessionaires.
• Nationally recognized, advanced food service sanitation training course certification.
• Familiar with inventory cost control and menu planning.
• Basic computer proficiency: E-mail, Excel, Word, Outlook, and Schedule+.
• Working knowledge of POS and timekeeping systems.
• Cash handling abilities; basic math skills, including significant number manipulation.
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
• Strong verbal and written communication skills.

Responsibilities

• Assist with the overall effective management of Catering and Concessions operations.
• Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout the event to assure 100% compliance with Alcohol Service policies.
• Reports any alcohol service or compliance issues to management immediately.
• Provides ongoing management, supervision, and mentoring to hourly event staff.
• Monitor product quality and ensure a high level of guest service.
• Assists in troubleshooting technical problems with POS systems, from both a hardware and software perspective.
• Assists in vault opening, closing, and balancing, as necessary.
• Generates event employee schedules and verifies employee time as required.
• Assist in the ongoing training, development, mentoring, and management of hourly employees, as directed by leadership.
• Responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
• Manage catered events from setup to teardown, including handling all communication with hourly staff, culinary staff, and guests.

Skills

Verbal and written communication

Customer service orientation

Education

Associate degree or equivalent

Tools

POS systems

Excel

Timekeeping systems

Schedule+

Job description

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Catering Manager provides support and assistance with Catering activities as well as providing assistance to the concession managers in the profitable management of concession operations, as needed. The catering manager will oversee all Barons game day picnic operations. The Catering Manager will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion, and transfer. The Catering Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment.

The Catering Manager will provide oversight and resolution responsibility for employee performance issues. The Catering Manager must provide a high level of event oversight, technical proficiency, and operational/personnel support to ensure the smooth running of any assigned event. A critical function of the Catering Manager will be to actively mentor, train, and help employees and volunteers meet company quality standards. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which is for evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction, and strong technical (computer and POS) aptitude are required.

This role pays an annual salary of $52,000 - $60,000

Benefits for Full-Time Roles

Health, Dental, and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until December 31, 2026.

Responsibilities

• Assist with the overall effective management of Catering and Concessions operations.
• Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout the event to assure 100% compliance with Alcohol Service policies.
• Reports any alcohol service or compliance issues to management immediately.
• Provides ongoing management, supervision, and mentoring to hourly event staff.
• Monitor product quality and ensure a high level of guest service.
• Assists in troubleshooting technical problems with POS systems, from both a hardware and software perspective.
• Assists in vault opening, closing, and balancing, as necessary.
• Generates event employee schedules and verifies employee time as required.
• Assist in the ongoing training, development, mentoring, and management of hourly employees, as directed by leadership.
• Responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
• Manage catered events from setup to teardown, including handling all communication with hourly staff, culinary staff, and guests.

Qualifications

• Associate’s degree (A.A.) or equivalent from a two-year College or technical school.
• 3-5 years of experience in catering or concessions.
• Concessions Manager Certificate from the National Association of Concessionaires.
• Nationally recognized, advanced food service sanitation training course certification.
• Familiar with inventory cost control and menu planning.
• Basic computer proficiency: E-mail, Excel, Word, Outlook, and Schedule+.
• Working knowledge of POS and timekeeping systems.
• Cash handling abilities; basic math skills, including significant number manipulation.
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
• Strong verbal and written communication skills.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.