Catering Manager 4

JVMH Infotech; Massachusetts; On-site; USD 70,000 - 100,000; Full time

Job summary

Sodexo in Massachusetts is seeking a Catering Manager 4 to lead the planning and execution of catering operations, delivering exceptional service and driving business success. You will blend creativity with practical insights to create memorable client experiences while supporting growth and efficiency.

Collaborating across teams, you will manage people, set direction, deploy resources, and develop menus with cost controls to balance creativity, quality and profitability.

Qualifications

• Extensive catering knowledge with data analysis to drive ops.
• Strong client service orientation and relationship building.
• Proven leadership skills and performance management.

Responsibilities

• Lead planning and execution of catering operations to deliver memorable client experiences.
• Collaborate across teams to implement strategies that grow client relationships and promote operational excellence.

Skills

Catering knowledge

Leadership

Client service orientation

Education

High School Diploma or GED

Job description

Catering Manager 4

• Experience level: Mid-senior
• Education level: All education level
• Job function: Management
• Industry: Food & Beverages
• Total position: 1
• Relocation assistance: Limited assistance
• Visa sponsorship eligibility: No

About the job:

• You will lead the planning and execution of catering operations to deliver exceptional service and drive business success. Combining creativity with practical insights, you'll ensure memorable client experiences while supporting growth and efficiency. Working collaboratively across teams, you will help develop and implement strategies that strengthen client relationships and promote ongoing success.
• Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

What's in it for you:

• Manage and oversee catering events to ensure seamless execution and exceptional client experience.
• Motivate, coach, mentor, and develop frontline staff to maximize performance and growth.
• Recruit, train, and lead a team of supervisors and frontline employees to achieve operational excellence.
• Collaborate closely with clients and operational leaders to align goals and deliver tailored solutions.
• Develop menus and manage costing to balance creativity, quality, and profitability.

What you'll bring:

• Extensive catering knowledge with the ability to analyze data and make informed decisions that drive operational success.
• Strong client service orientation, adept at building lasting relationships and delivering exceptional experiences.
• Proven leadership skills, including motivating teams, delegating effectively, and managing performance to achieve high standards.
• Expertise in coordinating and directing complex catering operations while resolving conflicts smoothly and efficiently.
• Ability to collaborate across functions and regions, ensuring alignment and consistency in service delivery and strategic goals.

Requirements:

• Education Requirement: High School Diploma/GED or Associate's Degree or Bachelor's Degree or equivalent experience
• Management Experience: 0-3 years
• Related Experience: 0-3 years

What we offer:

• Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
• Medical, Dental, Vision Care and Wellness Programs
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement
• More extensive information is provided to new employees upon hire.