Catering Manager

HEI Hotels & Resorts; California, Costa Mesa (MO, CA); On-site; USD 70,000 - 75,000; Full time

Job summary

Join a leading hotel in California as a Catering Sales Manager, where you'll manage catering accounts, exceed revenue goals, and ensure guest satisfaction. With a focus on building long-term client relationships, you'll utilize your sales skills in a dynamic environment. Enjoy competitive compensation and a comprehensive benefits package while contributing to a diverse and inclusive workplace.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with matching

Hotel Discounts

Qualifications

• Minimum of 1 year in catering sales required.
• Prior hospitality experience, specifically in catering sales, is essential.

Responsibilities

• Manage catering accounts to achieve guest satisfaction and revenue goals.
• Solicit new and existing accounts through various sales techniques.
• Oversee operations of catering events and ensure detailed execution.

Skills

Sales

Communication

Revenue Management

Motivational Skills

Education

High School Diploma

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Delphi

Job description

About Us

Set in the heart of beautiful Orange County, Costa Mesa Marriott provides excellent service, upscale amenities, and a Southern California location that allows guests to explore the area with ease. As an associate at the Costa Mesa Marriott, you will enjoy many great perks! We hold town hall meetings monthly with incentives and team-building activities, as well as holiday parties, treat carts, ice cream socials, and lunches with the General Manager. Additionally, you will have access to free shift meals! What are you waiting for? Join us today at the Costa Mesa Marriott.

Don't meet every single requirement of this job? At HEI, we are dedicated to building a diverse and inclusive workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Manage catering accounts to achieve guest satisfaction and solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new catering sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in food, beverage, and room rental segments.

Essential Duties and Responsibilities

1. Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication.
2. Understand monthly forecasting and annual budget processes, as well as pace and productivity.
3. Utilize yield management skills and historical data to maximize revenue.
4. Evaluate catering business opportunities to maximize revenue and profitability while meeting customer expectations.
5. Research competitors' products, services, and pricing to develop strategic business plans.
6. Maximize revenue by selling all facets of the hotel to clients, including room rental, A/V, and other revenue opportunities.
7. Sell to a variety of market segments and maintain long-term client relationships to encourage repeat business.
8. Participate in industry organizations (NACE, MPI) and community activities to increase visibility and booking opportunities.
9. Apply sales techniques including closing and negotiating skills.
10. Conduct hotel site inspections and client presentations comfortably.
11. Participate in trade shows and sales blitzes.
12. Utilize creative skills for innovative set-ups, menus, and functions, working closely with the Chef on pricing specialty menus.
13. Coordinate with the banquet department on operations and event execution, evaluating alternatives and planning accordingly.
14. Oversee the operations of catering events, ensuring detailed execution of banquet event orders.
15. Provide A/V equipment and operate it as a profit center.
16. Use and teach computer applications such as Delphi, Word, and Excel.
17. Stay informed on market trends, competition, and key hotel customers.
18. Work with outside vendors to ensure client satisfaction for all events/groups.
19. Maintain regular attendance and perform other duties as assigned.

Qualifications and Skills

1. Prior hospitality experience, specifically in catering sales, is essential.
2. Minimum of 1 year in catering sales required.
3. Experience at a similar size and quality hotel preferred.
4. High School Diploma or equivalent required; Bachelor's Degree preferred.
5. Proficiency in Microsoft Word, Excel, and Delphi.
6. Strong sales, revenue management, training, and motivational skills.
7. Knowledge of hotel features, benefits, and the competitive market.
8. Understanding of hotel operations, marketing, security, safety, personnel, budgeting, and legal considerations.
9. Effective communication skills, adaptable to different audiences.

Compensation

Salary Range: $70,000.00 - $75,000.00 annually
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? Yes

Benefits

HEI Hotels and Resorts offers a comprehensive benefits program including Medical, Dental, Vision, vacation, sick leave, holidays, pet insurance, life insurance, disability plans, 401(k) with matching, and hotel discounts. Specific benefits vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Applicants with arrest or conviction records will be considered in accordance with applicable fair chance laws.