Catering Lead: Events & Guest Experience

panerabread; Springfield (TN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Free on-shift meals

Flexible scheduling

Paid time off

Medical insurance

401(k) with match

Tuition discounts

Career development

Job summary

Panera is seeking a Catering Lead in Springfield, TN to plan and execute catering orders for events, deliver craveable Panera dishes, and ensure guest satisfaction with warm, professional service.

You will manage orders, coordinate deliveries, uphold health and safety standards, and support leadership while helping grow Panera Catering's reach in local businesses, schools, and events.

Qualifications

• Minimum age 18 or older.
• Basic food safety understanding and training (Food Handler's Card where required).
• Enjoy people and have effective communication skills.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with warm, friendly service and proactive follow-ups.
• Assist with delivering orders to guests' events.
• Strictly adhere to health and food safety standards.
• Maintain Panera's standards for craveable food quality.
• Build excitement and interest in Panera's products and services.
• Market Panera Catering to local area businesses, schools and events.
• Assist and support Managers and Team Members as needed.
• Help build a culture of warmth, belonging, growth and trust.

Skills

Customer service

Leadership

Communication

Time management

Food safety

Job description

Panera is seeking a Catering Lead in Springfield, TN to plan and execute catering orders for events, deliver craveable Panera dishes, and ensure guest satisfaction with warm, professional service.

You will manage orders, coordinate deliveries, uphold health and safety standards, and support leadership while helping grow Panera Catering's reach in local businesses, schools, and events.