Catering Lead: Events & Guest Experience

panerabread; Paramus (NJ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Free on-shift meals

Flexible scheduling

Paid vacation and holidays

Medical/dental/vision coverage

401(k) with match

Tuition discounts

Career advancement opportunities

Team member assistance program

Job summary

Panera Bread is seeking a Catering Lead in Paramus, NJ. You will manage catering orders, ensure timely delivery, and deliver warm, personable service at events. This role emphasizes food safety, quality, and building lasting guest experiences while promoting Panera Catering to local businesses and communities.

You will collaborate with managers and teammates, have flexible hours including nights and weekends, and play a key part in growing Panera's catering presence in the local market.

Qualifications

• Must be at least 18 years old and able to obtain a Food Handler's Card.
• Strong customer service and communication skills are required.
• Ability to work with minimal supervision in a fast-paced setting.
• Reliable vehicle for delivering orders and a clean driving record.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with warm service and proactive follow-ups.
• Assist with delivering orders to events.
• Adhere to health and food safety standards.
• Maintain Panera's standards for food quality and presentation.
• Market Panera Catering to local businesses, schools and events.
• Support Managers and Team Members as needed.
• Contribute to a culture of warmth, belonging and growth.

Skills

Customer service

Communication

Time management

Organizational skills

Delivery driving

Job description

Panera Bread is seeking a Catering Lead in Paramus, NJ. You will manage catering orders, ensure timely delivery, and deliver warm, personable service at events. This role emphasizes food safety, quality, and building lasting guest experiences while promoting Panera Catering to local businesses and communities.

You will collaborate with managers and teammates, have flexible hours including nights and weekends, and play a key part in growing Panera's catering presence in the local market.