Catering Lead: Events & Customer Experience Leader

Panera Bread; New Jersey; On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Free on-shift meals

Unlimited fountain beverages

Paid vacation, sick time, and holidays

Medical, dental, vision, life ins.

Pet insurance

401(k) with match

Perks & rewards for team members

Team member assistance program

Job summary

Panera Bread is seeking a Catering Lead in New Jersey to manage and execute catering orders for guests, ensuring on-time delivery and accurate fulfillment. The role emphasizes friendly, proactive communication and adherence to food safety standards.

You will promote Panera Catering to local businesses and events, assist management, and support a team focused on warmth, growth, and guest satisfaction. Flexible hours including nights and weekends are required.

Qualifications

• Must be at least 18 years old.
• Complete basic food safety understanding and practice training (Food Handler's Card).
• Excellent communication and interpersonal skills.
• Self-starter who can meet goals with limited supervision.
• Excellent organizational and time-management skills.
• Must have vehicle for delivering orders with acceptable driving record.
• Flexible hours including nights and weekends in a fast-paced environment.

Responsibilities

• Manage and produce catering orders for guests.
• Provide warm, friendly service with proactive follow-ups to ensure satisfaction.
• Assist with delivering orders to events.
• Adhere to health and food safety standards.
• Maintain Panera's food quality standards.
• Promote Panera Catering to local businesses, schools and events.
• Support Managers and Team Members as needed.
• Contribute to a culture of warmth, belonging, growth, and trust.

Skills

Communication

Organization

Self-motivation

Delivery coordination

Education

Food safety/handler training

Job description

Panera Bread is seeking a Catering Lead in New Jersey to manage and execute catering orders for guests, ensuring on-time delivery and accurate fulfillment. The role emphasizes friendly, proactive communication and adherence to food safety standards.

You will promote Panera Catering to local businesses and events, assist management, and support a team focused on warmth, growth, and guest satisfaction. Flexible hours including nights and weekends are required.