Catering Lead: Events & Guest Experience

Panera Bread Company; Lakeville (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay with tips

Free on-shift meals

Flexible scheduling

Paid vacation, sick time & holidays (F

Medical, dental, vision, life, and pet

401(k) with match

Career advancement & leadership

Tuition discounts

Perks & rewards for team members

Team member assistance program

Job summary

Panera Bread Company in Lakeville, MN is seeking a Catering Lead to manage catering orders, deliver to events, and ensure friendly, efficient service. You will respond to guest inquiries, guarantee on-time fulfillment, and uphold health and safety standards.

The role includes promoting Panera Catering to local businesses and events. The position requires owning a vehicle for deliveries, adaptability to nights and weekends, and a focus on creating craveable experiences with Panera’s renowned

Qualifications

• Good customer service and communication skills.
• Strong time management and organizational abilities.
• Ability to drive and have a reliable vehicle for deliveries.
• Must meet food safety basics and be able to work flexible hours.

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service and proactive follow-ups.
• Assist with delivering orders to guests' events.
• Strictly adhere to health and food safety standards.
• Maintain Panera's high standards for craveable food quality.
• Promote Panera Catering to local area businesses, schools and events.
• Assist and support Managers and Team Members as needed.
• Contribute to building a culture of warmth, belonging, growth, and trust.

Skills

Customer service

Communication

Time management

Organization

Driving

Job description

Panera Bread Company in Lakeville, MN is seeking a Catering Lead to manage catering orders, deliver to events, and ensure friendly, efficient service. You will respond to guest inquiries, guarantee on-time fulfillment, and uphold health and safety standards.

The role includes promoting Panera Catering to local businesses and events. The position requires owning a vehicle for deliveries, adaptability to nights and weekends, and a focus on creating craveable experiences with Panera’s renowned