Catering Lead: Events & Guest Experience

Realtor.pm; Detroit (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Free meals

Flexible scheduling

Paid vacation

Medical insurance

401(k) with match

Job summary

Panera Bread is seeking a Catering Lead for Oakland Mall to plan and manage catering orders with a focus on guest satisfaction. You will deliver warm, attentive service and coordinate events with timely, accurate food delivery.

Ideal candidates are 18+, with basic food-safety training, strong communication, and the ability to work flexible hours including nights and weekends. Vehicle ownership and driving responsibility are required.

Qualifications

• Must be at least 18 years old.
• Complete basic food safety understanding and training (Food Handler’s Card, as required by law)
• Own a vehicle for delivering orders and have an acceptable driving record
• Able to lift and carry 25–50 pounds
• Flexible hours, including nights and weekends in a fast-paced environment

Responsibilities

• Manage and produce catering orders for guests.
• Provide warm, friendly service and proactive follow-ups to ensure guest satisfaction.
• Assist with delivering orders to events.
• Adhere to health and food safety standards.
• Maintain Panera’s standards for craveable food quality.
• Market Panera Catering to local businesses, schools and events.
• Support Managers and Team Members as needed.
• Contribute to a culture of warmth, belonging, growth, and trust

Skills

Communication

Self-starter

Organizational skills

Time management

Customer service

Job description

Panera Bread is seeking a Catering Lead for Oakland Mall to plan and manage catering orders with a focus on guest satisfaction. You will deliver warm, attentive service and coordinate events with timely, accurate food delivery.

Ideal candidates are 18+, with basic food-safety training, strong communication, and the ability to work flexible hours including nights and weekends. Vehicle ownership and driving responsibility are required.