Catering Lead: Elevate Events & Guest Experience

panerabread; Fort Smith (AR); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Free meals during shifts

Flexible scheduling

Paid time off for full-time

Job summary

Panera Bread is seeking a Catering Lead to join our Fort Smith, AR catering team. You will manage catering orders, coordinate delivery, and ensure guest satisfaction with friendly service and timely follow-ups.

This role emphasizes food safety and maintaining Panera's high standards. Responsibilities include coordinating orders, working with local businesses and schools, and supporting managers and team members to deliver memorable catering experiences.

Qualifications

• Minimum age 18+.
• Food safety training (Food Handler's Card) as required by law.
• Own vehicle with acceptable driving record for delivering orders.
• Ability to lift, carry, push, or pull 25–50 pounds.
• Flexible hours including nights and weekends in a fast-paced environment.

Responsibilities

• Manage and produce catering orders for guests.
• Deliver orders to events as needed.
• Provide warm, friendly service with proactive follow-ups to ensure guest satisfaction.
• Strictly adhere to health and food safety standards.
• Maintain Panera's standards for craveable food quality.
• Market Panera Catering to local businesses, schools and events.
• Support Managers and Team Members as needed.
• Help build a culture of warmth, belonging, growth and trust.

Skills

People skills

Communication

Time management

Self-motivation

Reliable transportation

Job description

Panera Bread is seeking a Catering Lead to join our Fort Smith, AR catering team. You will manage catering orders, coordinate delivery, and ensure guest satisfaction with friendly service and timely follow-ups.

This role emphasizes food safety and maintaining Panera's high standards. Responsibilities include coordinating orders, working with local businesses and schools, and supporting managers and team members to deliver memorable catering experiences.