As a Catering Lead at Panera, you play a crucial role in our catering operations, helping guests plan and choose delicious, familiar Panera dishes for their events, respond to inquiries, and ensure hassle‑free hosting with prompt, accurate delivery.
Responsibilities
- Manage and produce catering orders for our guests.
- Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied.
- Assist with delivering orders to guests’ events.
- Strictly adhere to health and food safety standards.
- Maintain Panera’s exceptional standards for craveable food quality.
- Build excitement and interest in Panera’s products and services.
- Market Panera Catering to local businesses, schools, and events.
- Assist and support Managers and Team Members as needed.
- Help build our culture of warmth, belonging, growth, and trust.
Qualifications
- Minimum age: 18 years.
- Complete basic food safety training (Food Handler’s Card, as required by law).
- Effective communication skills with people.
- Self‑starter capable of meeting goals with limited supervision.
- Excellent organizational and time‑management skills.
- Own a personal vehicle for delivering orders with an acceptable driving record.
- Flexible to work nights, weekends, and shift‑based hours in a fast‑paced environment.
- Ability to lift, carry, push, or pull objects weighing 25–50 pounds.
- Capability to stand and walk for up to 3 hours.
- Must clearly communicate and understand directions in a loud environment.
- Commit to Panera’s Guiding Values and Behaviors by listening, learning, taking initiative, working as a team, having fun, celebrating success, and seeking solutions.
Equal Opportunity Employer
Disabled/Veterans. Competitive pay: $21–$24.25. Compensation decisions based on experience, knowledge, skills, and location.