Catering Lead

Panera LLC; Smithfield (NC); Hybrid; USD 30,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

Free on-shift meals

Medical, dental, vision insurance

401(k) with match

Paid vacation and sick time

Job summary

Panera LLC in Smithfield, NC, is seeking a Catering Associate to manage catering orders and create memorable experiences for guests. The role requires effective communication and organizational skills to ensure customer satisfaction while adhering to food safety standards.

Ideal candidates are self-starters with their own vehicle and flexible availability. Benefits include competitive pay, free meals, and health insurance.

Qualifications

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training.
• Must have your own vehicle for deliveries.

Responsibilities

• Manage and produce catering orders.
• Create memorable experiences with warm, friendly service.
• Market Panera Catering to local area businesses.

Skills

Effective communication skills

Organizational skills

Time-management skills

Self-starter

Job description

Benefits

Competitive pay & eligible for team tips; Free on‑shift meals & unlimited fountain beverages; Flexible & reliable scheduling; Paid vacation, sick time, and holidays for full‑time team members; Medical, dental, vision, life insurance, pet insurance & 401(k) with match available; Career advancement & leadership development opportunities; Tuition discounts; Perks & rewards for team members; Team member assistance program; And much, much more!

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Marketing Panera Catering to local area businesses, schools and events.
• Assist and support your Managers and Team Members as needed.
• Help build our Culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law).
• Enjoy people and have effective communication skills.
• A self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
• This role requires flexible hours, including nights and weekends in a fast‑paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects 25‑50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others.

Equal Opportunity Employer: Disabled/Veterans

Location

606017 Smithfield, NC - East Market Street