Catering Lead

Panera LLC; Manchester (TN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive pay with tips

Free meals on shift

Flexible scheduling

Paid time off

Insurance & 401(k) with match

Career advancement

Tuition discounts

Team member perks

Assistance program

Job summary

Panera LLC in Manchester, TN is seeking team members to manage catering orders and deliver packages to events with warm, friendly service. You will effectively communicate with guests, follow up to ensure satisfaction, and uphold health and safety standards in a fast-paced setting.

The role supports Panera Catering marketing to local businesses and schools, with opportunities to grow within a culture focused on warmth, growth, and teamwork.

Qualifications

• Minimum age 18 and food safety basics per employer guidelines.
• Enjoy helping guests and communicating clearly in a fast-paced environment.
• Own vehicle for delivering orders and maintain a safe driving record.
• Able to lift 25–50 pounds and stand/walk for extended periods.

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service and proactive follow-ups to ensure guest satisfaction.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local businesses, schools and events.
• Assist and support Managers and Team Members as needed.
• Help build a Culture of warmth, belonging, growth, and trust.

Skills

Customer service

Effective communication

Driving for deliveries

Time management

Job description

What’s In It for You?

• Competitive pay & eligible for team tips
• Free on-shift meals & unlimited fountain beverages
• Flexible & reliable scheduling
• Paid vacation, sick time, and holidays for full-time team members
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

Your Role Includes:

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Marketing Panera Catering to local area businesses, schools and events.
• Assist and support your Managers and Team Members as needed.
• Help build our Culture of warmth, belonging, growth, and trust.

Opportunity Is for You If:

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law).
• Enjoy people and have effective communication skills.
• A self-starter who can meet goals with limited supervision.
• Excellent organizational and time-management skills.
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
• This role requires an individual that can safely operate a passenger motor vehicle and has an acceptable driving record.
• This role requires flexible hours, including nights and weekends in a fast-paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects 25-50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.

Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Equal Opportunity Employer: Disabled/Veterans

606471 Manchester, TN - Hillsboro Boulevard