Catering Lead

Corner Bakery; Santa Clarita (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team as a Catering Lead, where you'll oversee catering operations and ensure exceptional service delivery. This role involves managing catering orders, supervising food preparation, and interacting with customers to create memorable dining experiences. You'll play a crucial role in executing catering sales initiatives and coordinating community events. If you thrive in a fast-paced environment and have a passion for food service, this position offers a fantastic opportunity to grow your career in a supportive and vibrant atmosphere.

Qualifications

• High School diploma or equivalent or in process of completing same.
• Proficient in MS Office and POS systems.

Responsibilities

• Supervise catering operations including order taking and food preparation.
• Interact with customers and manage catering deliveries.

Skills

Guest Service

Communication Skills

Basic Math Skills

POS Systems

Food Preparation

Education

High School Diploma or Equivalent

Tools

MS Office

POS Systems

Job description

The Catering Lead supervises total catering operations in one unit. This position includes duties such as catering order taking, driver scheduling, catering production and preparation, general cleanliness and organization of the Catering Department. The Catering Supervisor works with outside customers and directly communicates with guests daily.

As the Catering Supervisor you will supervise the preparation, presentation and service of our great food. The catering supervisor interacts closely with catering and retail employees as well as the restaurant managers.

Job Tasks and Responsibilities :

• Accepts and modifies orders over the phone using POS
• Enters online orders into POS
• Resolves guest concerns with manager approval
• Assigns deliveries to catering employees
• Begins and completes baking / food preparation
• Assembles catering food in baskets, trays and bowls
• Makes deliveries by vehicle and / or by foot
• Responsible for breakfast and lunch preparation
• Responsible for clean-up duties
• Empties trash as required
• Responsible for distributing catering tips daily
• Executes Catering Sales Initiatives as necessary, including but not limited to :

Daily customer call backs

Menu drops

Community event coordination and execution

Menu presentations and food tastings

Identifying sales leads through active territory canvassing, ie : cold calling

Secondary Functions; Expo Duties, Cashier, Dishwasher, Line Cook

Highlighted tasks include :

• Maintains abundant FOH displays and condiment stations
• Busses tables
• Prepares food to spec and order request
• Responsible for maintaining accurate cash flow and integrity of financial transactions
• Prepares and organizes food for delivery to guest

Requirements :

Job Specifications and Requirements :

• High School diploma or equivalent or in process of completing same
• Must be able to complete CBC driver training, pass a MVR according to CBC standards and maintain a valid drivers' license with insurance
• State Foodhandler card / ServSafe certification as applicable
• Preferably a minimum of 3 months work experience in a guest service capacity. Restaurant or retail environment preferred
• Proficient in MS Office environment and POS systems
• Possess strong guest service and communication skills..
• Must be able to read, write and speak English
• Must be proficient in basic math skills (addition, subtraction, multiplication, division)

Additional Info :

We are an Equal Opportunity / E-Verify Employer.

We follow all Ban the Box and Fair Chance hiring guidelines per federal and local laws.