Catering Lead

Panera LLC; Richland (WA); On-site; USD 23,598 - 27,896; Full time

Benefits offered by this job

Free on-shift meals

Paid vacation and sick time

Medical, dental, and vision insurance

Job summary

Panera LLC in Richland, WA is seeking a Catering Lead to manage catering orders and create memorable experiences through excellent service. As a key role in our catering operations, you will ensure guests receive their orders promptly and accurately while adhering to health standards.

Ideal candidates have strong communication and organizational skills, a valid driver's license, and flexibility in scheduling, including nights and weekends. Competitive pay ranges from $17.13 to $20.25 per hour, dependent on experience.

Qualifications

• Minimum age: 18 years.
• Complete basic food safety training.
• Must have your own vehicle for deliveries.

Responsibilities

• Manage and produce catering orders.
• Create memorable experiences with excellent service.
• Deliver orders to guests’ events.
• Adhere to health and food safety standards.
• Market Panera Catering to local businesses.

Skills

Effective communication skills

Organizational skills

Time-management skills

Self-starter

Job description

Catering Lead at Panera

As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar Panera dishes for their events, respond to inquiries and requirements, and guarantee hassle‑free hosting with craveable food delivered promptly and accurately.

What’s In It for You?

Competitive pay & eligible for team tips
Free on‑shift meals & unlimited fountain beverages
Flexible & reliable scheduling
Paid vacation, sick time, and holidays for full‑time team members
Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
Career advancement & leadership development opportunities
Tuition discounts
Perks & rewards for team members
Team member assistance program and more

Your Role Includes:

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local area businesses, schools and events.
• Assist and support Managers and Team Members as needed.
• Help build our culture of warmth, belonging, growth, and trust.

This Opportunity Is for You:

• Minimum age: 18 years.
• Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law).
• Enjoy people and have effective communication skills.
• A self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
• Flexible hours, including nights and weekends in a fast‑paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects 25‑50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others.

Equal Opportunity Employer: Disabled/Veterans Competitive pay: $17.13 - $20.25. The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job‑related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Richland, WA