Catering Lead

panerabread; Pensacola (FL); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Free meals on shift

Flexible scheduling

Paid time off for full-time

Medical, dental, vision & life

401(k) with match

Tuition discounts

Career development

Team member assistance program

Job summary

Panera is seeking a Catering Lead to oversee catering orders and deliver memorable guest experiences in Pensacola, FL. You will lead order production, maintain high food safety standards, and work closely with the team to ensure on-time deliveries and exceptional service.

You will promote Panera Catering to local businesses and events, provide guidance to teammates, and help grow our culture of warmth and trust. This role requires flexibility, reliability, and strong communication.

Qualifications

• Strong communication and customer service skills.
• Ability to organize orders and manage time effectively.
• Reliable and flexible with scheduling, including nights/weekends.

Responsibilities

• Lead catering orders from intake to delivery to events.
• Provide warm, proactive guest service and follow ups to ensure satisfaction.
• Assist with delivering orders to guests' events.
• Maintain food safety and quality standards.
• Promote Panera Catering to local businesses, schools and events.
• Support managers and team members as needed.

Skills

Communication

Organizational skills

Time management

Delivery coordination

Job description

Catering Lead

At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way-you're in the right spot. We're here to help you succeed every day, in every way.

Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

What's In It for You?

• Competitive pay & eligible for team tips
• Free on-shift meals & unlimited fountain beverages
• Flexible & reliable scheduling
• Paid vacation, sick time, and holidays for full-time team members
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

As a Catering Lead at Panera, Your Role Includes:

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests' events.
• Strictly adhere to health and food safety standards.
• Maintain Panera's exceptional standards for craveable food quality.
• Build excitement and interest in Panera's products and services.
• Marketing Panera Catering to local area businesses, schools and events.
• Assist and support your Managers and Team Members as needed.
• Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You If:

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training. (Food Handler's Card, as required by law).
• Enjoy people and have effective communication skills.
• A self-starter who can meet goals with limited supervision.
• Excellent organizational and time-management skills.
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
• This role requires an individual that can safely operate a passenger motor vehicle and has an acceptable driving record.
• This role requires flexible hours, including nights and weekends in a fast-paced environment with shifting priorities. Ability to lift, carry, push, or pull objects 25-50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment.

Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Equal Opportunity Employer: Disabled/Veterans

The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

600912 Pensacola, FL - N. 9th Avenue