Catering Lead

panerabread; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Free meals

Flexible schedule

Paid vacation

Health insurance

401(k) with match

Career development

Tuition discounts

Team rewards

Assistance program

Job summary

Panera Bread in Charlotte, NC is seeking a Catering Lead to drive catering orders and deliver memorable guest experiences. You will manage and produce catering orders, ensure warm service, and coordinate delivery to events while upholding health and food safety standards.

The role also involves marketing Panera Catering to local businesses and supporting the team to grow a welcoming culture. Ideal candidates are 18+, with basic food safety training, strong communication, and the ability to lift

Qualifications

• Must be at least 18 years old.
• Food safety understanding and training (Food Handler's Card).
• Own vehicle for delivering orders and valid driving record.
• Ability to lift 25-50 pounds.
• Stand and walk up to 3 hours.
• Flexible hours including nights and weekends.
• Effective communication and guest-focused demeanor.

Responsibilities

• Manage and produce catering orders for guests.
• Provide warm, friendly service with proactive follow-ups to ensure guest satisfaction.
• Assist with delivering orders to guests' events.
• Strictly adhere to health and food safety standards.
• Maintain Panera's standards for food quality.
• Market Panera Catering to local area businesses, schools and events.
• Assist and support Managers and Team Members as needed.
• Help build a culture of warmth, belonging, growth, and trust.

Skills

Customer service

Communication

Time management

Organizational skills

Job description

Catering Lead

At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way‑you're in the right spot. We're here to help you succeed every day, in every way.

Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

What's In It for You?

• Competitive pay & eligible for team tips
• Free on-shift meals & unlimited fountain beverages
• Flexible & reliable scheduling
• Paid vacation, sick time, and holidays for full-time team members
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

As a Catering Lead at Panera, Your Role Includes:

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests' events.
• Strictly adhere to health and food safety standards.
• Maintain Panera's exceptional standards for craveable food quality.
• Build excitement and interest in Panera's products and services.
• Marketing Panera Catering to local area businesses, schools and events.
• Assist and support your Managers and Team Members as needed.
• Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You If:

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training. (Food Handler's Card, as required by law).
• Enjoy people and have effective communication skills.
• A self-starter who can meet goals with limited supervision.
• Excellent organizational and time-management skills.
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
• This role requires an individual that can safely operate a passenger motor vehicle and has an acceptable driving record.
• This role requires flexible hours, including nights and weekends in a fast-paced environment with shifting priorities. Ability to lift, carry, push, or pull objects 25-50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment.

Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Equal Opportunity Employer: Disabled/Veterans

The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

601707 Charlotte, NC - South Sharon Amity Road