Catering Lead

Panera LLC; Jacksonville (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay & eligible for team tips

Free on-shift meals & beverages

Paid vacation and sick time

Medical, dental, vision insurance

401(k) with match available

Tuition discounts

Team member assistance program

Job summary

Panera LLC is seeking a Catering Lead in Jacksonville, NC, responsible for managing catering orders and ensuring exceptional service for guests. You will create memorable experiences while adhering to health and food safety standards.

This position requires excellent communication and organizational skills, as well as the ability to lift up to 50 pounds. Enjoy great perks like medical benefits, flexible scheduling, and career advancement opportunities.

Qualifications

• Minimum age: 18 years.
• Complete food safety training as required.
• Self-starter with limited supervision.

Responsibilities

• Manage and produce catering orders.
• Create memorable experiences with warm service.
• Assist with delivering orders to events.

Skills

Effective communication skills

Organizational skills

Time management skills

Ability to lift 25-50 pounds

Job description

Catering Lead

As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle‑free hosting with craveable food delivered promptly and accurately.

What’s In It for You?

• Competitive pay & eligible for team tips
• Free on‑shift meals & unlimited fountain beverages
• Flexible & reliable scheduling
• Paid vacation, sick time, and holidays for full‑time team members
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

Your Role Includes

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Marketing Panera Catering to local area businesses, schools and events.
• Assist and support your Managers and Team Members as needed.
• Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law).
• Enjoy people and have effective communication skills.
• A self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
• Must be able to lift, carry, push, or pull objects 25-50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Flexible hours, including nights and weekends in a fast‑paced environment with shifting priorities.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others.

Location: 601699 Jacksonville, NC - Western Boulevard

Equal Opportunity Employer: Disabled/Veterans