Catering Lead

Panera LLC; Gastonia (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay & eligible for team tips

Free on‑shift meals & unlimited beverages

Flexible scheduling

Paid vacation and holidays

Medical, dental, and vision insurance

401(k) with match

Tuition discounts

Team member assistance program

Job summary

Panera LLC is looking for a Catering Lead in Gastonia, NC. In this role, you will manage and produce catering orders, creating memorable experiences for guests through warm service and effective communication.

Key responsibilities include adhering to health standards, assisting with deliveries, and marketing Panera Catering to local businesses. You must be at least 18 years old, have effective communication skills, and possess a valid vehicle for deliveries.

The position offers a competitive pay structure along with various benefits such as free meals, flexible scheduling, and opportunities for career advancement.

Qualifications

• Minimum age: 18 years.
• Complete basic food safety understanding and practice training.
• Must have own vehicle for delivering orders.
• Ability to lift, carry, push, or pull objects 25-50 pounds.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with warm service.
• Assist with delivering orders to events.
• Strictly adhere to health and food safety standards.

Skills

Effective communication skills

Self-starter

Organizational skills

Time-management skills

Job description

Catering Lead

As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle‑free hosting with craveable food delivered promptly and accurately.

What’s In It for You?

• Competitive pay & eligible for team tips
• Free on‑shift meals & unlimited fountain beverages
• Flexible & reliable scheduling
• Paid vacation, sick time, and holidays for full‑time team members
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local businesses, schools, and events.
• Assist and support Managers and Team Members as needed.
• Help build our culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law).
• Enjoy people and have effective communication skills.
• A self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Must have your own vehicle for delivering orders and an acceptable driving record.
• Flexible hours, including nights and weekends, in a fast‑paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects 25‑50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others.

Equal Opportunity Employer: Disabled/Veterans

United States of America – We are an Equal Opportunity Employer. We welcome applicants with a diverse background and experience. Disabled individuals and veterans are especially encouraged to apply.

Location

Gastonia, NC - East Franklin Boulevard (Zip Code: 600907)