Catering Lead

Panera LLC; Hershey (PA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay & team tips

Free on-shift meals & beverages

Paid vacation, sick time, and holidays

Medical, dental, vision, and life insurance

Tuition discounts

Job summary

Panera LLC is hiring a Catering Lead in Hershey, PA. In this role, you will manage catering orders, provide exceptional customer service, and ensure timely delivery of our delicious dishes for events.

The ideal candidate enjoys working with people, has excellent communication and organizational skills, and can maintain Panera’s standards for food quality. Additional benefits include competitive pay, flexible scheduling, and comprehensive insurance plans.

Qualifications

• Minimum age: 18 years.
• Complete basic food safety training and hold a Food Handler's Card.
• Must have your own vehicle for deliveries.

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service.
• Assist with delivering orders to guests' events.

Skills

Effective communication skills

Organizational skills

Time-management skills

Self-starter

Ability to lift 25-50 pounds

Job description

Position Summary

As a Catering Lead at Panera, you will help guests plan and choose delicious Panera dishes for their events, respond to their inquiries and requirements, and ensure hassle‑free hosting with prompt delivery.

What’s In It for You?

• Competitive pay & eligible for team tips
• Free on-shift meals & unlimited fountain beverages
• Flexible & reliable scheduling
• Paid vacation, sick time, and holidays for full‑time team members
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local area businesses, schools and events.
• Assist and support your Managers and Team Members as needed.
• Help build our culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years.
• Complete basic food safety training and hold a Food Handler’s Card as required by law.
• Enjoy working with people and have effective communication skills.
• Self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Must have your own vehicle for delivering orders and an acceptable driving record.
• Flexible hours, including nights and weekends, in a fast‑paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects weighing 25–50 pounds.
• Capability to stand and walk for up to 3 hours.
• Clear communication in loud environments.
• Ability to embody Panera’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions, taking initiative, working as a team, having fun, celebrating success, and seeing the best in others.

Location

Hershey, PA - Mae Street

EEO Statement

Equal Opportunity Employer: Disabled/Veterans.