Catering Lead

Hi-Pointe Drive-In; Edwardsville (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Catering Lead to oversee catering operations and ensure exceptional service at events. This role involves coordinating logistics, managing a team, and maintaining high standards of presentation and cleanliness. The ideal candidate will have strong leadership and organizational skills, along with a passion for delivering outstanding customer experiences. Join a vibrant team committed to creating memorable events and contributing to the success of the catering division.

Qualifications

• Proven experience as a Catering Supervisor or similar role in hospitality.
• Knowledge of catering operations, event execution, and food safety standards.

Responsibilities

• Assist in planning and coordinating catering events for flawless execution.
• Supervise and guide catering staff, ensuring high standards of service.
• Foster positive relationships with clients through personalized service.

Skills

Leadership

Organizational Skills

Communication Skills

Customer Service

Food Safety Standards

Education

High School Diploma

Culinary Certifications

Job description

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Description

Position Overview:

We are looking for a dedicated and organized Restaurant Catering Lead to oversee store-level catering operations and ensure the successful execution of catering events. The ideal candidate will possess exceptional leadership skills, strong attention to detail, and a thorough understanding of catering processes.

The Catering Lead will work closely with the Catering Manager to coordinate logistics, manage a team of catering staff, and deliver exceptional service to our clients.

Responsibilities

1. Catering Operations Management:
   • Assist in planning and coordinating catering events, ensuring all details are communicated effectively for flawless execution.
   • Oversee setup and breakdown of catering spaces, maintaining high standards of presentation and cleanliness.
   • Coordinate with culinary team to ensure timely delivery of food and beverages, maintaining quality and freshness.
   • Address client or guest inquiries or concerns promptly and professionally.
2. Team Leadership and Development:
   • Work with the General Manager to supervise and guide catering staff, including servers, cooks, and support personnel.
3. Client Relationship Management:
   • Collaborate with the Catering Manager to understand client requirements and preferences.
   • Communicate event details, including menu options, setup requirements, and special requests, to staff.
   • Interact with clients during events to ensure satisfaction and address concerns or additional requests.
   • Foster positive relationships through personalized service and exceeding expectations.
4. Compliance and Safety:
   • Adhere to health and safety regulations, ensuring a safe environment for team and guests.
   • Follow proper food handling and sanitation practices, maintaining cleanliness and hygiene standards.
   • Monitor staff adherence to safety protocols and provide training when necessary.

Requirements

• High school diploma or equivalent; culinary certifications are a plus.
• Proven experience as a Catering Supervisor or similar role in hospitality.
• Knowledge of catering operations, event execution, and food safety standards.
• Strong leadership, organizational, and communication skills.
• Ability to work in a fast-paced environment, remaining calm under pressure.
• Flexibility to work evenings, weekends, and holidays as needed.

If you are a detail-oriented, customer-focused professional passionate about coordinating catering events, we encourage you to apply. Join our team and contribute to our catering division’s success while ensuring exceptional service and client satisfaction.

Company Information

Hi-Pointe Drive-In, an iconic St. Louis destination since the 1980s, aims to bring back its legacy with mouthwatering burgers and original sandwiches using locally sourced ingredients. Located in the historic Hi-Pointe neighborhood, it offers a diverse menu for all tastes, from creative burgers and sandwiches to healthy salads. Brought to you by Sugarfire Smokehouse and other local eateries, our team is dedicated to creating a unique experience for every guest.