Catering Lead

Panera LLC; Durham (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Free on-shift meals

Paid vacation and holidays

Medical, dental, and vision insurance

Job summary

Panera LLC is seeking a Catering Lead in Durham, NC to manage and produce catering orders, ensuring guest satisfaction through effective communication and warm service. The ideal candidate will be organized and a self-starter, able to handle deliveries and flexible scheduling.

This position offers competitive pay, shift meals, and various benefits including medical and career advancement opportunities. Join Panera to make every guest experience fantastic!

Qualifications

• Minimum age: 18 years.
• Must have a vehicle for deliveries.
• Flexible hours including nights and weekends.

Responsibilities

• Manage catering orders for guests.
• Create memorable experiences with guests.
• Deliver orders to local events.

Skills

Effective communication skills

Organizational skills

Time-management skills

Ability to lift 25-50 pounds

Education

Basic food safety training

Job description

About the Role

Catering Lead At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way—you’re in the right spot. We’re here to help you succeed every day, in every way. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

Key Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards and maintain Panera’s exceptional standards for food quality.
• Build excitement and interest in Panera’s products and services and market Panera Catering to local area businesses, schools, and events.
• Assist and support Managers and Team Members as needed and help build a culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law).
• Enjoy people and have effective communication skills.
• Self‑starter who can meet goals with limited supervision.
• Excellent organizational and time‑management skills.
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
• Flexible hours, including nights and weekends in a fast‑paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects weighing 25–50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of Panera’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others.

Benefits

• Competitive pay & eligible for team tips.
• Free on‑shift meals & unlimited fountain beverages.
• Flexible & reliable scheduling.
• Paid vacation, sick time, and holidays for full‑time team members.
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available.
• Career advancement & leadership development opportunities.
• Tuition discounts.
• Perks & rewards for team members.
• Team member assistance program.

Location

601645 Durham, NC – Streets of Southpoint

Equal Opportunity Employer

Disabled/Veterans. The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job‑related knowledge, skills, and geographical location. Individual compensation decisions are dependent on the facts and circumstances of each position and candidate.