Catering Lead

Ontario Trillium Foundation; Chesterfield (MO); On-site; USD 40,000 - 50,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Restaurant Catering Lead in Chesterfield, Missouri. This role involves overseeing catering operations, managing a team, and ensuring the delivery of exceptional service. The ideal candidate possesses strong leadership skills and experience in the hospitality industry, with a focus on client satisfaction and compliance with health regulations. Flexibility in working hours is essential, including evenings and weekends.

Qualifications

• Proven experience as a Catering Supervisor or in a similar role.
• Strong knowledge of catering operations, event execution, and food safety standards.
• Ability to manage a diverse team effectively.

Responsibilities

• Assist in the planning and coordination of caterings.
• Oversee the setup and breakdown of catering spaces.
• Address client inquiries or concerns promptly.
• Coordinate with culinary team for timely delivery of food.

Skills

Leadership

Organizational skills

Communication

Client relationship management

Education

High school diploma or equivalent

Relevant certifications or culinary education

Job description

Position Overview

We are looking for a dedicated and organized Restaurant Catering Lead to oversee store level catering operations to ensure execution of catering events. The ideal candidate will possess exceptional leadership skills, strong attention to detail, and an understanding of what it takes to execute catering. The Catering Lead will work closely with the Catering Manager to coordinate logistics, manage a team of catering staff, and deliver exceptional service to our clients.

Responsibilities

1. Catering Operations Management:
   • Assist in the planning and coordination of caterings, ensuring all details are communicated to the team for flawless execution.
   • Oversee the setup and breakdown of catering spaces, ensuring adherence to the highest standards of presentation and cleanliness.
   • Coordinate with the culinary team to ensure timely delivery of food and beverages, maintaining quality and freshness.
   • Address any client or guest inquiries or concerns promptly and professionally.
2. Team Leadership and Development:
   • Work with General Manager to supervise and guide a team of catering staff, including servers, cooks, and support personnel.
3. Client Relationship Management:
   • Collaborate with the Catering Manager to understand client requirements and preferences for each order.
   • Communicate event details, including menu options, setup requirements, and special requests, to the catering staff.
   • Interact with clients during caterings to ensure their satisfaction and address any concerns or additional requests.
   • Foster positive client relationships by delivering personalized service and exceeding expectations.
4. Compliance and Safety:
   • Adhere to all relevant health and safety regulations, ensuring a safe working environment for the team and guests.
   • Follow proper food handling and sanitation practices, maintaining high standards of cleanliness and hygiene.
   • Monitor staff adherence to safety protocols and provide necessary training and reminders when required.

Qualifications

• High school diploma or equivalent; relevant certifications or culinary education is a plus.
• Proven experience as a Catering Supervisor or in a similar role within the hospitality industry.
• Strong knowledge of catering operations, event execution, and food safety standards.
• Excellent leadership skills, with the ability to motivate and guide a diverse team.
• Exceptional organizational and time management abilities to handle multiple tasks and priorities.
• Strong interpersonal and communication skills for effective client and staff interaction.
• Ability to work in a fast-paced environment, remaining calm and composed under pressure.
• Flexibility to work evenings, weekends, and holidays as per event schedules.

If you are a detail-oriented, customer-focused professional with a passion for coordinating catering events, we encourage you to apply for the position of Restaurant Catering Supervisor. Join our team and contribute to the success of our catering division while ensuring exceptional service and satisfaction for our valued clients.