Catering & Guest Services Coordinator

Air Culinaire Worldwide, LLC; Tampa (FL); Hybrid; USD 2,066,000 - 3,031,000; Full time

Job summary

Air Culinaire Worldwide, LLC in Tampa, FL is seeking a Guest Services Agent- Cargo to join our full-time team. You will support catering operations, coordinate orders, and communicate with suppliers to ensure exceptional guest service and timely delivery.

Under the Guest Services Manager, you will collaborate with Operations, IT, Finance and Marketing to maintain accurate records, apply credit and discount policies, and help deliver an outstanding client experience across the Air Culinaire

Qualifications

• High School diploma or equivalent required.
• Hospitality or culinary background preferred.
• Experience in catering/culinary operations or hospitality required.

Responsibilities

• Coordinate catering operations with cross-functional teams.
• Process orders accurately and promptly.
• Communicate with suppliers and manage pricing.
• Assist in routing questions to management.
• Enter data and maintain order records.
• Upsell items based on client needs.
• Support guest services to ensure client satisfaction.
• Maintain notes and documentation per policy.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Flexibility

Education

High School diploma or equivalent

Bachelor’s degree in Hospitality or Culinary Field preferred

Tools

MS Outlook

MS Word

MS Excel

Job description

Air Culinaire Worldwide, LLC in Tampa, FL is seeking a Guest Services Agent- Cargo to join our full-time team. You will support catering operations, coordinate orders, and communicate with suppliers to ensure exceptional guest service and timely delivery.

Under the Guest Services Manager, you will collaborate with Operations, IT, Finance and Marketing to maintain accurate records, apply credit and discount policies, and help deliver an outstanding client experience across the Air Culinaire