Catering Full Serve

Elephants Deli; Portland (OR); On-site; USD 20,664 - 34,440; Part time

Job summary

Elephants Deli in Portland, Oregon is seeking on-call event servers to deliver food and drinks while creating positive experiences for guests. This role requires flexibility in hours, teamwork, and adherence to Elephants' standards of excellence. Responsibilities include serving various meal styles, bartending, and maintaining the cleanliness of event spaces. A minimum of one year of food service experience and current certifications are required.

The ideal candidate will demonstrate a strong customer service attitude and be physically able to handle the demands of the position. Opportunities for additional training may also arise.

Qualifications

• Minimum 1 year food or beverage serving experience.
• Current Food Handlers permit for Oregon.
• Current OLCC certification.

Responsibilities

• Serve food and drinks during events.
• Maintain cleanliness and safety of serving areas.
• Replenish food and beverage stations as needed.

Skills

Food service excellence

Bartending

Customer rapport

Physical strength

Time management

Education

1 year food or beverage serving experience

Current Food Handlers permit for Oregon

Current OLCC certification

Job description

Description

Position Type/Expected Hours of Work

This is an on‑call position with no guarantee of hours or shifts. Hours of work vary and are typically from 4:00 am to 2:00 am. Additional work hours and flexible schedule may be required. Shifts can last anywhere from 2 hours to 12 hours and may occur on any day of the week. Additional training and/or education hours may be required.

Classification

Non-Exempt

Reports to

Catering Operations FS Manager

Summary/Objective

Serve food and drinks in a professional manner; work with the Elephants team creating and promoting consistent quality food, provide Elephants customers with the best possible event service.

Essential Functions

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Upholding Elephants Delicatessen’s Core Values

Standard of Excellence, Unity, and Sustainability, as outlined in the employee handbook.

Event Serving

• Present positive image: good body language, personal hygiene and professional appearance, follow dress code
• Attend Elephants full serve department meetings and trainings to learn the “Elephants way” of service
• Create great rapport with our customers through exemplary food service and knowledge
• Replenish food and beverage stations
• Be familiar with seasonal menus and menu items
• Serve for a variety of meal styles i.e. plated meals, passed hors d’oeuvres, buffets
• Communicate with fellow staff regarding customer concerns or workflow
• Always display a can-do attitude

Bartending

• Set up full bar per Elephants specifications
• Sell and pour quality alcoholic drinks: usually wine and beer; occasional hard- liquor events
• Maintain all current OLCC regulations
• Maintain the safety of the bar area by monitoring over-consumption, spills, etc.
• Maintain a clean, tidy, and visually pleasing bar set up

Cleaning and Other Tasks

• Load/Unload equipment from central catering kitchen to be set up at events
• Ensure that all equipment is handled, cleaned, and stored properly
• Keep event space and staging areas clean and clutter free
• Set up/ break down buffets and beverage stations per current full serve standards
• Bus and clear event spaces
• Ensure security of premises during and after events

Requirements

Physical Demands

• Consistently required to stand, walk, bend, squat, reach, grasp, twist and turn, talk, listen and hear. Consistent fine finger manipulations and repetitive motions with hands and feet
• Occasionally required to stoop and climb ladders or stepstools
• As needed, position may require sitting, crawling and climbing stairs
• Consistently required to lift up to 50 pounds without assistance. Occasionally required to lift up to 60 lbs. without assistance
• Work performed requires medium-high physical strength
• Consistently required to use near and peripheral vision, in addition to depth perception

Work Environment

• Includes working in refrigerated areas and on surfaces that can be wet and slippery
• Typically, maintains a moderate noise level
• Working with exposure to dust, mold, gluten, fragrances, and other fumes and airborne particles, fresh fruits, vegetables, house plants, and flowers
• Working in proximity to and using common commercial cleaning agents
• Frequent handwashing is required

Required Education and Experience

1. Minimum 1 year food or beverage serving experience
2. Current Food Handlers permit for Oregon
3. Current OLCC

Preferred Education and Experience

1. At least 1 year of event or banquet serving or bartending experience
2. Ability to use one’s own vehicle