Catering & Events Operations Leader

SSA Group; Pittsburgh (Allegheny County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Cell phone stipend

Flex time off

Healthcare benefits

401(k) with 15% match

Disability insurance

Parental leave

Paid sick leave

On-demand pay

Meal plan & employee discounts

Job summary

SSA Group at Pittsburgh Zoo & Aquarium is seeking a Catering & Events Operations Manager to lead logistics, staffing, and execution of memorable events onsite. You will collaborate with Sales, Culinary, and other departments to deliver high-quality experiences.

The role requires strong leadership, client management, and budget skills, with the ability to work varied hours including nights and weekends in a high-energy venue environment.

Qualifications

• 4+ years catering operations and/or event planning management experience.
• Experience in off-site catering, hotel or cultural attraction catering venue preferred.
• All education backgrounds eligible; must be 18 or older.

Responsibilities

• Plan, coordinate, and execute catering events from start to finish.
• Maintain client relationships and ensure high levels of satisfaction.
• Oversee vendor and resource management, negotiations, and scheduling.
• Ensure budget adherence, cost control, and inventory management.
• Lead cross-functional teams and communicate with Sales, Culinary, and other departments.
• Attend weekly meetings and drive operational improvements for events.

Skills

Interpersonal skills

Leadership

Problem solving

Financial management

Flexibility

Computer skills

Physical stamina

Tools

Tripleseat

Job description

SSA Group at Pittsburgh Zoo & Aquarium is seeking a Catering & Events Operations Manager to lead logistics, staffing, and execution of memorable events onsite. You will collaborate with Sales, Culinary, and other departments to deliver high-quality experiences.

The role requires strong leadership, client management, and budget skills, with the ability to work varied hours including nights and weekends in a high-energy venue environment.