Catering Events Associate

SSA Group; Los Angeles (CA); On-site; USD 30,000 - 42,000; Full time

Job summary

SSA Group at the Los Angeles Zoo is seeking an Events Associate to support event operations. This role requires coordination of event logistics, assisting with setup, and ensuring guest satisfaction, ideal for those who enjoy a dynamic work environment.

Benefits

Eligible for overtime pay

401(k) program with 15% company match

Tuition Discount through Partnership College

Parental Leave up to 40 hours

Bereavement Leave up to 8 hours

On-Demand Pay Program

Accrued paid sick leave

Qualifications

• Physically able to lift heavy objects.
• Willingness to work varied hours including nights and weekends.

Responsibilities

• Deliver hospitality to ensure a memorable experience.
• Assist with set-up and break-down of event supplies.
• Coordinate check-in and registration for events.

Skills

Team player

Personable

Energetic

Initiative

Job description

Los Angeles Zoo, Los Angeles, California, United States of America

Job Description

Posted Monday, June 2, 2025 at 4:00 AM | Expires Thursday, July 3, 2025 at 3:59 AM

SSA Group at Los Angeles Zoo is looking for a talented Catering Events Associates to join our team!

Events Associate

Who are we :

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.

SSA was built by families, for families, with a family’s sense of love anddedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve,deserve it.

Position Title: Events Set Up Associate

Reports to: Director, Catering & Events Operations

Key Responsibilities & Duties

• Deliver 452 Hospitality to ensure a memorable experience for every guest and client.
• Assists with implementing various public, private and GLAZA events. Duties may include set-up and breakdown of event supplies (tables, chairs, centerpieces, etc.), coordinating with various divisions, volunteers, vendors, and hired entertainment.
• Meet expectations of proper setup, breakdown, and cleanup of each event.
• Be the point of contact for rental deliveries and/or events when needed.
• Assist with maintaining carts and events vehicles when needed.
• Assist with organization or clean-up of event spaces/yard as needed
• Coordinates check-in/registration for events and assists with ticketing distribution and line-management.
• Assists with the organization’s largest annual events, the Beastly Ball, Boo at the L.A. Zoo, and L.A. Zoo Lights (and a variety of public, donor, and private events) providing overall administrative, set-up/break down, and logistical support.
• Helps coordinate with Marketing & PR and Sponsorship events, including press events and sponsorship activations.
• Assists with facilitating and maintaining a master list of rentals, delivery, set-up, and tear-down schedules for events.
• Assists Department staff as necessary with implementing the entertainment program for events. Helps coordinate staging and audio-visual requirements.
• Assists Department staff with checking proper certification and permits upon vendor arrivals.
• Assist Event managers when needed with creating any last-minute paperwork for events such as timeline, updating vendor contacts, creating to-do lists, rental requests, etc
• Always display a sense of urgency.
• Adhere to all company policies and procedures.
• Always follow health and safety practices.
• Maintain a clean, safe, and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.
• Perform other tasks as deemed necessary.

Under the direction of the Events Management Team, the Events Associates assist the full-time Events staff in coordinating various events as required by performing different tasks to prepare, set up and tear down for events as well as periodically perform related administrative and clerical duties for Department staff as assigned. The role of the Events Associate is to fully support other Department members who are leading events.

Job Requirements

• Physically able to lift heavy objects and move them from one location to another.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.
• An ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)

Compensation and Benefits

• Eligible for overtime pay.

• Participation in a 401(k) program with a 15% company match (eligible after one year of employment

• with 1,000 hours worked).

• Tuition Discount through Partnership College.

• Up to 40 hours of Parental Leave.

• Up to 8 hours of Bereavement Leave.

• On-Demand Pay Program.

• Accrued paid sick leave provided in accordance with state law, state/location confirmed in job posting

SSA Group, LLC and its family of companies — including SSA Holdings, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials — are equal opportunity employers. Employment for each position is offered through the specific affiliated entity that aligns with the business operation and location of the role. We are committed to diversity and inclusion in all hiring practices and welcome applicants from all backgrounds, recognizing that a diverse team strengthens our impact.

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").

San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" documentfor more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

Los Angeles Zoo, Los Angeles, California, United States of America