Catering Event Sales Manager - Seattle Based, Hybrid

Shelby American, Inc.; Seattle (WA); On-site; USD 60,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate Event Sales Manager to join their dynamic team. This exciting role involves selling and executing events, collaborating with various teams to ensure unforgettable experiences. The ideal candidate will have a strong background in sales within the hospitality or entertainment sectors, showcasing exceptional interpersonal and leadership skills. This innovative firm offers a vibrant work environment, where creativity and teamwork thrive, making it the perfect place for those eager to make an impact in the events industry.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401K

Free Meals while Working

Qualifications

• 5+ years of sales experience in hospitality or events industry.
• Proficiency in event software, specifically Tripleseat.

Responsibilities

• Sell, plan, and execute events while increasing brand visibility.
• Build and manage client relationships for repeat business.

Skills

Interpersonal Skills

Leadership Skills

Business Development Skills

Communication Skills

Project Management

Multi-tasking

Education

5+ years sales experience

Tools

Tripleseat

Job description

About Five Iron Golf

Five Iron Golf is the nation's leading indoor golf and entertainment experience, blending cutting-edge golf simulation with a vibrant, urban social scene. With over 26 locations across major U.S. cities—including New York City, Chicago, Philadelphia, Seattle, Baltimore, Las Vegas, Washington, D.C., and Pittsburgh—Five Iron continues to expand rapidly, bringing a new era of golf to communities nationwide.

Far from a traditional country club, Five Iron offers a welcoming and inclusive environment for golfers of all levels—as well as for those just looking to have a great time. Our venues combine state-of-the-art simulators, professional instruction, custom club fittings, and an elevated food and beverage program, all wrapped in a laid-back, energetic atmosphere.

As we grow, we’re building a sales team of passionate, team-oriented individuals who are committed to delivering best-in-class service and unforgettable experiences.

We’re currently seeking an Event Sales Manager to join our dynamic team. This role is responsible for selling, planning, and executing events of all sizes and collaborating with our Regional Sales Managers on ongoing event sales opportunities.

Job Responsibilities:

Sales

• Contribute to overall venue sales revenue goals by proactively identifying new business opportunities and increasing brand visibility.
• Build and execute quarterly sales plans to solicit and target new clients through in-person office visits, email outreach, warm calls and on-site client engagement.
• Participate in industry and community events to stay up to date on trends.
• Foster client relationships through ongoing communication to ensure repeat business and referrals.
• Manage all assigned leads with the utmost sense of urgency and in accordance with the company’s lead response time standards.
• Utilize established reports and dashboards to ensure personal sales Key Performance Indicators (KPI’s) are being met or exceeded.

Event Planning & Execution

• Deliver an unparalleled guest experience on the phone, via email and with in-person communication from inquiry stage to post-event follow up.
• Create, manage and confirm event bookings using Tripleseat sales system, including the documentation of all prospect and event client communication.
• Partner with DOS (Director of Sales) to foster a fun, competitive, results centered and engaged sales culture/environment.
• Work in collaboration with the operations team, culinary team and other departments within the venue to execute flawless events.
• Maintain brand standards on event execution by working closely with Event Producers on service quality and maintaining client satisfaction.
• Proactively strive to maintain high levels of quality, accuracy, and process consistency.
• Conduct weekly BEO meetings. Detail all BEOs and communicate any event changes or specific needs for a successful execution by Operations and Culinary.

Job Requirements:

The following are needed to ensure successful job performance:

• Minimum 5 years sales experience in the hospitality, events, attractions, or entertainment industry.
• Proficiency in event software, specifically Tripleseat (or tech-savvy with the ability to quickly learn and utilize this software).

Primary competencies, behaviors, and characteristics:

• Expert interpersonal skills
• Leadership skills
• Highly Organized
• Multi-tasker
• Business development skills
• Communication and marketing skills
• Project management experience with a track record of successful events
• Open and eager to learn new sales skills

To perform this job successfully, an individual must be able to perform each essential duty at a satisfactory level.

The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The mental and physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands:

• Regularly required to sit, stand and walk for prolonged periods of time.
• Regularly required to talk and hear.
• Regularly required to visually observe objects up close and at a distance.
• Regularly requires hands to handle or feel and finger dexterity.
• Regularly required to use a computer and telephone equipment.
• Occasionally required to reach or bend.
• Infrequent light physical effort is required.

Mental Demands:

• Regularly required to use written and oral communication skills; read and interpret complex data, information and documents; analyze and solve problems; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks with constant interruptions.
• Regularly requires demonstrated poise, tact and diplomacy when interacting with those encountered in the course of work, some of whom may be demanding, dissatisfied or upset.

Working Conditions:

• Work is performed in an event space environment.

Benefits:

• Health, Dental, and Vision insurance
• Long and Short Term Disability
• Accident and Critical Illness Insurance
• 401K
• Meals while working are included for free

**Benefits only apply to Full-Time Employees**

Job Type: This position will be a Full Time, Exempt role.

Hours: Hours will vary based on business needs. Occasional nights and weekends required.

Pay: This position will be paid base salary of 60-70K and include 4-6% commission of event sales at location.

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.