Catering Coordinator / Group Housing Specialist

CMC Hotels; Raleigh (NC); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Competitive compensation based on exp.

Paid Vacation & Personal Leave

401(k) with company match

Life Insurance, Short & Long Term Dis.

Hotel discounts

Career growth and development

Résumé du poste

CMC Hotels is seeking a dedicated Catering Coordinator / Group Housing Specialist at The Westin Raleigh-Durham Airport to support the Sales & Catering team from contract through post-event follow-up.

You will coordinate meetings, events, and catering functions while managing group room blocks and client communications in a fast-paced hospitality environment. Strong organization and customer-service focus are essential.

Qualifications

• Previous hospitality, sales, catering, or hotel front office experience preferred.
• Strong organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsabilités

• Catering Coordination: Support planning and execution of meetings, events, and catering functions
• Prepare Banquet Event Orders (BEOs) and ensure accuracy of all event details
• Communicate event requirements with hotel departments (F&B, Banquets, Front Office, etc.)
• Maintain organized client files, contracts, and event documentation
• Assist in menu planning, timelines, and event logistics
• Provide exceptional service to clients before, during, and after events
• Group Housing Management: Manage group room blocks, reservations, pickup tracking, and adjustments
• Serve as primary contact for group housing inquiries
• Monitor group cut-off dates and communicate updates to clients and internal teams
• Generate and distribute group reports (pickup, rooming lists, etc.)
• Ensure accurate billing, rooming lists, and special requests are executed

Connaissances

Strong organizational skills

Excellent communication

Interpersonal skills

Multitasking

Customer service mindset

Reliable transportation

Outils

Microsoft Office

Description du poste

The Westin Raleigh-Durham Airport

Grow Your Career with CMC Hotels

Are you looking for more than just a job—something you can truly grow with?

At CMC Hotels, we live by one simple philosophy:
“Growing People. Our people are the Heart of our organization.”

We believe our success is driven by our team members. When you join us, you’re not just filling a role.

_______________________________________________________________________________________

We are seeking a detail-oriented, organized, and service-driven professional to join our team as a Catering Coordinator / Group Housing Specialist. This role is ideal for someone who thrives in a fast-paced hospitality environment and enjoys working closely with clients, sales teams, and hotel operations to deliver exceptional guest experiences.

What We Offer

• Competitive compensation based on experience
• Paid Vacation & Personal Leave
• 401(k) with company match
• Life Insurance, Short & Long Term Disability
• Hotel discounts
• Career growth and development opportunities

Position Overview

The Catering Coordinator / Group Housing Specialist is responsible for supporting the Sales & Catering team through coordination of events, management of group room blocks, and ensuring seamless execution from contract through post-event follow-up.

Key Responsibilities

Catering Coordination

• Support the planning and execution of meetings, events, and catering functions
• Prepare Banquet Event Orders (BEOs) and ensure accuracy of all event details
• Communicate event requirements with hotel departments (F&B, Banquets, Front Office, etc.)
• Maintain organized client files, contracts, and event documentation
• Assist in menu planning, timelines, and event logistics
• Provide exceptional service to clients before, during, and after events

Group Housing Management

• Manage group room blocks, including reservations, pickup tracking, and adjustments
• Serve as the primary contact for group housing inquiries and coordination
• Monitor group cut-off dates and communicate updates to clients and internal teams
• Generate and distribute group reports (pickup, rooming lists, etc.)
• Ensure accurate billing, rooming lists, and special requests are executed

Qualifications

• Previous hospitality, sales, catering, or hotel front office experience preferred
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficient in Microsoft Office; hotel systems experience a plus
• Customer-focused mindset with a passion for service excellence
• Reliable transportation and flexible schedule as needed

Physical Requirements

• Ability to sit, stand, and walk for extended periods
• Ability to lift up to 25 lbs occasionally
• Frequent use of computers, phones, and office equipment

Why CMC Hotels?

At CMC Hotels, you’re not just joining a company—you’re building a career. We invest in our people, recognize their contributions, and provide opportunities to grow within our organization.