Catering Coordinator

McAlister's Deli; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

McAlister's Deli is seeking a Catering Coordinator in Nashville, TN. This role involves overseeing all catering orders, ensuring timely delivery, and managing client relationships. Ideal candidates are enthusiastic team players with a passion for customer service and a willingness to learn in a dynamic environment.

Qualifications

• Must be at least 18 years or older.
• Friendly and enthusiastic team player.
• Willing to learn and grow in a fast-paced environment.

Responsibilities

• Oversee production and delivery of catering orders.
• Ensure customer satisfaction and follow up with clients.
• Manage catering department marketing and client base growth.

Skills

Customer Service

Cash Handling

Teamwork

Leadership

Tools

Monkey Media

Outlook

Job description

The Catering Coordinator is responsible for the production of all catering orders that day in their assigned restaurant under the direction of the Catering Manager and / or Catering director. The Catering Coordinator is responsible for making sure the catering is on time and accurately delivered to the guests along with setting up orders for the next day.

The catering coordinator is also to oversee all aspects of the catering department from the marketing and growing our client base to properly executing all catering orders, to following up with all clients to ensure their complete satisfaction. All stores are individually unique and run differently, but these are the expectations for all catering coordinators daily :

To become a Catering Coordinator the employee must complete the following and show a leadership quality

• Complete all online McAlister University courses pertaining to the catering role
• Fully trained on the cash register and kitchen production of catering orders
• Demonstrates a knowledge of the use of Outlook and the email / calendar portions of outlook
• Demonstrate cash handling responsibilities
• Demonstrate a knowledge of the use of Monkey Media.
• Interviewed by the Catering Director before entering the training for catering manager.

PRINCIPAL DUTIES & RESPONSIBILITIES :

The following represents the majority of the duties performed by the position but is not meant to be all-inclusive nor prevent other duties from being assigned when necessary.

GENERAL ADMINISTRATION :

• Opening the restaurant
• Other General Administrative duties assigned by the General Manager

EMPLOYEE ADMINISTRATION :

• All Job duties that a Team leader would perform
• Making sure drivers are using the check list for deliveries and leaving on time
• Ensuring orders are completed by the 10 am time frame on the production side with the kitchen.
• Other Employee Administrative duties as assigned by the General Manager

OPERATIONAL ADMINISTRATION :

• Ringing in catering orders and making sure it is accurate
• Fill out delivery assignments and entering tips in Monkey media and distributing to drivers
• In charge of assembly of catering and making sure set up is accurate for drivers
• Set up catering for next day
• Assist during lunch where needed in restaurant
• Ensures catering check list is completed from drivers
• Liaison between store and catering manager
• Setting up the marketing for the drivers and ensuring it is all ready to go with the drivers on deliveries along with receipts and paperwork and Thank you cards with VIP cards in them.Mu

Requirements

• A friendly, enthusiastic team player
• Someone who loves to serve our customers and your teammates
• Willing to learn and excited to grow in fast-paced environment
• Interested in the restaurant / foodservice industry
• Someone with lots of experience or if it's your first job - all experience levels are welcome!
• Must be at least 18 years or older

Company Information

It's obvious we like to have a great time at work - and our leadership is serious about managing high expectations and conducting business in a fun, respectful and highly ethical way. All of our managers, including our multiunit managers are hands on with our teams on a daily basis helping to raise the execution level of each manager and team member. We promote from within for many of our manager openings so opportunities for your growth are around every corner.

McAlister's Deli offers a unique environment that fosters individual growth and rewards performance. We credit our success to our people and endeavor to promote an environment of personal development, creativity, and opportunity. We operate a non-smoking, no-alcohol, no-grease restaurant environment - our menu consists of a variety of high-quality deli sandwiches, extra-large baked potatoes, soups, salads, desserts and our famous sweet tea.

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Catering Coordinator • Nashville, TN, US