Catering Coordinator

ASM Global; Dallas (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

ASM Global is seeking qualified staff for banquet operations at our Dallas venues. The role includes setting up meeting rooms and private areas, organizing spaces per floor plans and BEOs, and supervising banquet staff to ensure top-tier service.

You will handle teardown, safety, and inventory while supporting events and food/beverage service. The ideal candidate has at least five years in banquet setup, strong communication, and the ability to work flexible hours in indoor/outdoor stadium

Qualifications

• Minimum of five (5) years of banquet setup experience in large, high-volume venues.
• High School Diploma or GED required.
• Ability to lift up to 50 lbs and perform physical tasks such as bending, stretching, pushing, and pulling with support equipment.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Outlook, Word, and Excel, with the ability to learn additional databases and systems.
• Familiarity with MICROS is a plus.

Responsibilities

• Set up meeting rooms and private function areas with equipment and materials.
• Arrange spaces according to floor plans and banquet orders.
• Maintain and organize banquet storage areas and inventory.
• Tear down and reset event spaces after events.
• Supervise, train, and motivate banquet operations staff.
• Attend weekly stadium conversion meetings and pre-conference sessions.
• Support waitstaff and operations teams to meet high customer service standards.

Skills

Verbal communication

Written communication

Independent work

Thriving under pressure

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

MICROS

Job description

Key Responsibilities

Event Setup & Execution

Set up meeting rooms and private function areas using appropriate equipment and materials, including tables, chairs, linens, staging, and other requested items.

Ensure meeting and event spaces are arranged according to management standards, floor plans, and banquet event orders.

Possess strong knowledge of banquet configurations and proper equipment usage.

Tear down and reset event spaces, including stripping rooms of furniture and returning rooms to required specifications.

Inspect banquet equipment for cleanliness, damage, and maintenance needs.

Clean meeting and event spaces thoroughly, including changing soiled linens and straightening chairs.

Safety & Organization

Maintain proper care of equipment while following safety guidelines during movement and storage.

Ensure service corridors, pre-function areas, and storage spaces remain clean, organized, and unobstructed.

Maintain and organize banquet storage areas.

Keep assigned work areas clean and orderly at all times.

Inventory & Administrative Duties

Maintain and create monthly inventory reports for all banquet equipment and supplies.

Organize storage areas to support accurate inventory tracking and operational efficiency.

Guest Service & Team Support

Participate as a team member during special events, including food and beverage service and beverage service such as water pours, coffee service, and ice deliveries.

Assist with special event operations as assigned, including supporting waitstaff and operations teams to meet high customer service standards.

Serve as a liaison to the stadium conversion team.

Attend and participate in weekly stadium conversion meetings, BEO meetings, and pre-conference meetings as assigned.

Supervise, train, and motivate banquet operations staff.

Work Environment & Schedule

Must be available to work all home games, stadium-wide events, and special events as assigned.

Work is performed in both indoor and outdoor environments, with events occurring in all seasons and weather conditions.

Events may involve variable noise levels.

Schedule includes extended hours and flexible shifts, including early mornings, days, nights, weekends, and holidays.

Qualifications

Minimum of five (5) years of banquet setup experience in large, high-volume venues.

High School Diploma or GED required.

Ability to lift up to 50 lbs and perform physical tasks such as bending, stretching, pushing, and pulling with support equipment.

Strong ability to work independently and efficiently with minimal supervision.

Demonstrated ability to perform well in high-pressure environments and adapt to last-minute changes.

Excellent verbal and written communication skills.

Proficiency in Microsoft Outlook, Word, and Excel, with the ability to learn additional databases and systems.

Familiarity with MICROS is a plus.