Catering Coordinator

HSH Group / The Peninsula Hong Kong; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a luxury Five-Star Five-Diamond property in the heart of Chicago as a Catering Coordinator. This role offers the opportunity to work alongside a wonderful team, providing essential administrative support and ensuring seamless event operations. With a focus on guest satisfaction, you'll play a key role in managing inquiries, preparing reports, and coordinating events. Enjoy a comprehensive benefits package, including generous vacation days, discounted stays, and extensive health coverage. If you're looking to grow in a dynamic environment, this position is perfect for you.

Benefits

10 vacation days per year

9 paid holiday days per year

5 Chicago Paid Sick Leave days per year

5 Chicago Paid Leave days per year

Complimentary employee meals

Discounted parking

Discounted and complimentary room nights

50% discount on spa services

25% discount on spa retail

80% company-paid medical, dental, and vision coverage

Qualifications

• Experience in a guest-focused company, preferably in the hotel industry.
• Extensive knowledge of administrative systems including MS Office.

Responsibilities

• Handle inquiry calls and provide administrative support.
• Prepare and distribute reports and function sheets for events.

Skills

Administrative Support

Communication Skills

MS Office (Excel, Word, PowerPoint, Outlook)

Education

1+ year experience in administrative role

Job description

Working alongside a wonderful team at The Peninsula Chicago, we are seeking a Catering Coordinator to join our Sales & Marketing operations.

• Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.
• Learn and grow within a diverse multi-outlet property.
• Exceptional health benefits package and 401(k) with company match.

Key Accountabilities:

• Complete and accurately handle all inquiry calls in accordance with the inquiry call process.
• Provide administrative support for designated manager as requested to include correspondence, mail, phone coverage, filing and maintaining files, preparation of sales kits.
• Prepare and distribute reports, such as daily events, change log and the 20-day report.
• Prepare and distribute the daily postings or "reader boards."
• Prepare menu cards and tent cards.
• Distribute banquet event orders and group resumes prepared by managers.
• Periodically check quantities of supplies and order as needed.
• Prepare function sheets for events.

General Requirements:

• Must have at least 1 year experience in an administrative role in a guest focused company, hotel industry preferred.
• Extensive knowledge on administrative systems including MS Office: Excel, Word, PowerPoint, Outlook
• Able to effectively communicate in spoken and written English to all internal and external guests, staff, and management.

Benefits We Offer:

• 10 vacation days per year
• 9 paid holiday days per year
• 5 Chicago Paid Sick Leave days per year
• 5 Chicago Paid Leave days per year
• Complimentary employee meals
• Discounted parking
• Discounted and complimentary room nights at The Peninsula Hotels
• 50% discount on spa services
• 25% discount on spa retail
• 80% company-paid medical, dental, and vision coverage
• Complimentary life insurance
• Complimentary long-term disability
• Retirement plan with 5% company match.

We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this role is $24-26 per hour.