Catering & Conference Services Coordinator (Full Time)

AccorHotel; Hawaii; On-site; USD 41,328 - 44,083; Full time

Benefits offered by this job

Medical and vision benefits

Life insurance covered by employer

401(k) retirement plan with match

Paid holidays and vacation days

Job summary

Fairmont Orchid on Hawai‘i Island seeks an organized administrative professional to support hotel operations on-site. You will establish and manage administrative systems, handle routine inquiries, and maintain department records.

The role requires excellent interpersonal skills, the ability to handle confidential information, and proficiency with Microsoft Windows applications. Work hours vary, including weekends and holidays to meet hotel needs.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to prioritize work in a fast-paced environment with multiple interests.
• Ability to handle complex and confidential information with discretion.
• Competency using a variety of computer software.
• Computer literate in Microsoft Window applications and relevant computer applications required.

Responsibilities

• Organize and implement administrative systems & procedures, and perform necessary support duties.
• Serve as a principal source of information for the team.
• Prepare and maintain your department’s records.
• Effectively respond to general inquiries and direct/handle them appropriately.
• General Document production and distribution; to include contracts, amenity requests, turnover letters, banquet event orders, etc.

Skills

Interpersonal skills

Communication

Discretion with confidential info

Computer literacy

Microsoft Windows

Tools

Microsoft Windows applications

Job description

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.

Resort amenities include our Spa Without Walls, a 10,000‑square‑foot oceanfront pool, cultural activities, onsite restaurants, access to world‑class golf, a 24/7 fitness center and a 10‑court tennis pavilion. Inspired by culture, well‑being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.

What is in it for you:

*benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘Ohana

• Premium preferred provider medical/drug/vision benefits at competitive prices*
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!*
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately
• We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
• Complimentary meals in our employee dining facility

What you will be doing:

• Organize and implement administrative systems & procedures, and perform necessary support duties
• Serve as a principal source of information for the team
• Prepare and maintain your department’s records
• Effectively respond to general inquiries and direct/handle them appropriately
• General Document production and distribution; to include but not limited to contracts, amenity requests, turnover letters, banquet event orders, group resumes, daily event boards etc. Additional responsibilities, as outlined by Director, Assistant Director or Managers

Your experience and skills include:

• Excellent interpersonal and communication skills
• Ability to prioritize work in an environment with multiple interests
• Ability to handle complex and confidential information with discretion
• Competency using a variety of computer software’s
• Computer literate in Microsoft Window applications and relevant computer applications required

Schedule:

Due to the nature of the hospitality industry, employees are required to work varying schedules, including overnight, weekends and holidays, to accommodate the business and demands of the hotel.

Hourly Rate

$30.51 USD

Your team and working environment:

• Fast‑paced, upscale, luxury hotel
• On‑site presence is required for this position
• Close proximity to Hawaii Island’s iconic coastal wonders. Hike around the world’s tallest mountain, go deep‑sea fishing and learn to surf with the pros.
• Hospitality employees worldwide making this a great place to develop lifelong connections

Visa Requirements:

Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Discover the life that awaits you at Accor, visit https://careers.accor.com/

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