CATERING CAPTAIN (FULL TIME)

Chartwells Higher Education Dining Services; Houghton (MI); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Training and Development Opportunities

Retirement Plan

Health and Wellness Programs

Employee Assistance Program

Job summary

Chartwells Higher Education Dining Services in Houghton, MI is looking for a Catering Coordinator to ensure the timely delivery and service of catered events. Responsibilities include managing staffing schedules, preparing food, and providing excellent customer service.

The ideal candidate should have food service experience and a valid driving license may be necessary. The role offers various benefits including training opportunities, retirement plans, and health programs.

Qualifications

• Valid driver’s license may be required.
• Must possess or be able to obtain a food handler’s permit as required by state law.
• Experience in a food service environment is necessary.

Responsibilities

• Coordinate catering staff schedules for timely service.
• Interact with customers to address issues.
• Ensure proper food preparation and sanitation.

Skills

Food service experience

Customer service skills

Ability to follow recipes

Job description

Location: 1400 Townsend Drive, Houghton, MI 49931.

Pay Range: $20.00 to $22.00 per hour.

Schedule: Full‑time; hours and days may vary. Details will be provided during the interview.

Job Summary

Coordinates catering staff schedules to ensure timely delivery, service, and cleanup of all functions. Prepares and serves food at scheduled events under the supervision of the Catering Director. May operate a service vehicle to deliver food and beverages to catering locations.

Essential Duties and Responsibilities

• Determine workload requirements from catering orders.
• Meet with function group leaders to discuss setup arrangements, address last‑minute changes, and resolve issues.
• Interact with customers and resolve complaints in a service‑oriented manner.
• Demonstrate complete understanding of menu items.
• Instruct staff on work expectations for catered functions.
• Help staff set up rooms to desired specifications.
• Assemble and deliver food and supplies to scheduled locations.
• Serve food and beverages to guests.
• Return food, beverages, serving equipment, and utensils to the catering facility.
• Ensure proper presentation, portion control, and maintenance of serving temperatures; follow HACCP standards.
• Maintain sanitation and orderliness of all equipment, supplies, and utensils.
• Ensure proper food preparation by following approved recipes and production standards.
• Perform other duties as assigned.

Qualifications

• Valid driver’s license may be required.
• Must possess or be able to obtain a valid food handler’s permit and/or alcohol server’s permit as required by state law.
• Food service experience required.

Benefits

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
• Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Diversity and Inclusion

Compass Group is an equal‑opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements. The Company reserves the right to modify or change the essential functions of the job based on business necessity.

Chartwells Higher Ed maintains a drug‑free workplace.