CATERING CAPTAIN (FULL TIME)

Chartwells Higher Education Dining Services; Fitchburg (MA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Opportunities for Training and Development

Retirement Plan

Health and Wellness Programs

Dental Insurance

Vision Insurance

Disability Insurance

Job summary

Chartwells Higher Education Dining Services in Fitchburg, MA is looking for a full-time Catering Coordinator responsible for ensuring functions are delivered and served promptly. The role includes coordinating staff, interacting with customers, and maintaining high food safety standards.

Candidates should possess catering experience and a valid driver's license. The position offers various benefits including health care and retirement plans.

Qualifications

• Valid driver's license may be required.
• Ability to obtain a food handler’s permit and/or alcohol server's permit.

Responsibilities

• Coordinate catering staff schedules and ensure timely service.
• Interact with customers and resolve complaints.
• Assist in setting up rooms to desired specifications.
• Ensure sanitation and orderliness of all equipment and supplies.

Skills

Catering experience

Customer service skills

Job description

Job Summary

Coordinates catering staff schedules to ensure all functions are delivered, served and cleared in a timely fashion. Prepares and serves food at scheduled functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions.

Key Details

• Location: 160 Pearl Street, Fitchburg, MA 01420
• Schedule: Full‑time; days, hours, nights, and weekends may vary. Flexible.
• Requirement: Prior catering, event setups, and breakdowns are required.
• Pay Range: $18.00 to $20.00 per hour

Essential Duties and Responsibilities

• Determine workload requirements from catering orders.
• Meet with function group leaders to discuss setup arrangements; address last‑minute changes and resolve problems.
• Interact with customers and resolve complaints in a service‑oriented manner.
• Demonstrate a complete understanding of menu items.
• Instruct staff on work expectations for catered functions.
• Assist staff in setting up rooms to desired specifications.
• Assemble and deliver food and supplies to scheduled locations.
• Serve food and beverages to guests.
• Return food, beverages, serving equipment and utensils to the catering facility.
• Ensure proper presentation, portion control and maintenance of serving temperatures; follow HACCP standards.
• Maintain sanitation and orderliness of all equipment, supplies and utensils.
• Ensure proper food preparation by following approved recipes and production standards.
• Perform other duties as assigned.

Qualifications

• A valid driver’s license may be required.
• Must possess or be able to obtain a valid food handler’s permit and/or alcohol server’s permit where required by state law.

Benefits

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity, Legal Services, Choice Auto and Home)

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Diversity and Inclusion

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on abilities, achievements, and experience, without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The Company reserves the right to modify or change the essential functions of the job based on business necessity.

Chartwells Higher Ed maintains a drug‑free workplace.