CATERING CAPTAIN (FULL TIME)

Canteen North America; Green Bay (WI); On-site; USD 33,062 - 34,440; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Canteen North America is seeking a Full-time Catering Captain in Green Bay, WI. This role involves coordinating catering staff, preparing and serving food, and ensuring all catering operations run smoothly.

The ideal candidate will have at least three years of catering experience, a valid driver’s license, and necessary permits. The position offers various benefits including health insurance, retirement plans, and paid time off.

Qualifications

• A minimum of 3 years of prior experience as a catering captain.
• Must possess or be able to obtain a valid food handler’s permit.
• Demonstrated understanding of catering procedures and practices.

Responsibilities

• Coordinate catering staff schedules for timely service.
• Prepare and serve food under supervision.
• Interact with customers to address any concerns or complaints.
• Ensure food presentation meets standards.

Skills

Catering experience

Customer service

Menu knowledge

Sanitation practices

Education

Valid food handler's permit

Driver's license

Job description

Position Details

• Title: Full-time CATERING CAPTAIN
• Location: BW Converting - 1163 Glory Road, Green Bay, WI 54301
• Schedule: Full time, Monday through Friday, day shift. Further details upon interview.
• Requirements: Previous 3 years of catering captain experience.
• Pay Range: $24.00 per hour to $25.00 per hour.
• Internal Employee Referral Bonus Available

Job Summary

Coordinates catering staff schedules to ensure all functions are delivered, served and cleared in a timely fashion. Prepares and serves food at scheduled functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions.

Essential Duties and Responsibilities

• Determines workload requirements from catering orders.
• Meets with function group leaders to discuss setup arrangements; addresses last‑minute changes and resolves problems.
• Interacts with customers and resolves complaints in a service‑oriented manner.
• Demonstrates complete understanding of menu items.
• Instructs staff on work expectations for catered functions.
• Helps staff set up rooms to desired specifications.
• Assembles and delivers food and supplies to scheduled locations.
• Serves food and beverages to guests.
• Returns food, beverages, serving equipment and utensils to catering facility.
• Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards.
• Maintains sanitation and orderliness of all equipment, supplies and utensils.
• Ensures proper food preparation by following approved recipes and production standards.
• Performs other duties as assigned.

Qualifications

• Valid driver’s license may be required.
• Must possess or be able to obtain a valid food handler’s permit and/or alcohol server’s permit where required by state law.

Benefits

• Full‑time and part‑time positions offer: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, voluntary benefits including Critical Illness, Accident, Hospital Indemnity, Legal Services, and Choice Auto and Home Program.
• Full‑time positions also offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
• Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Equal Employment Opportunity

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.