CATERING SENIOR CAPTAIN (FULL TIME)

Compass Group USA; La Crosse (WI); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Full benefits package

Meals provided

Uniforms provided

Job summary

Compass Group USA in La Crosse, Wisconsin is seeking a Catering Senior Captain to lead the Catering Department for events and ensure top-notch service. The role involves supervising staff, coordinating setups, and maintaining food safety and presentation standards.

Experience in wait staffing, bartending, and clerical work is preferred. A valid driver’s license and applicable state permits (food handler/alcohol server) may be required. Benefits are included for full-time roles.

Qualifications

• Experience in hospitality service and customer interactions.
• Supervisory or lead experience preferred.
• Knowledge of food safety and sanitation practices.

Responsibilities

• Supervises Catering Department staff and assists in performance appraisals.
• Coordinates setup and service for catered events and resolves issues.
• Ensures proper food handling, presentation and safety standards.
• Delivers excellent customer service and addresses client concerns.

Skills

Customer service

Food service

Supervisory experience

Job description

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• We are hiring immediately for a full time CATERING SENIOR CAPTAIN position.
• Address: 1725 State Street, La Crosse, WI 45601. Note: online applications accepted only.
• Schedule: Full time time schedule; days and hours may vary, based on event schedulles. More details upon interview.
• Requirement: Prior wait staff, bartending, and clerical experience is preferred.
• Perks: Full benefit package, meals provided, and uniforms provided!
• Pay Range: $23.00 per hour to$25.00 per hour.

Appl ication Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due t o the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Job Summary

Summary: Supervises Catering Department employees. Prepares and serves food at functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions.

Essential Duties and Responsibilities

• Supervises employees in the Catering Department. Assists in the performance appraisal process.
• Determines workload requirements from catering orders.
• Meets with function group leaders to discuss setup arrangements, addresses last-minute changes and resolves problems.
• Assembles and delivers food and supplies to the scheduled catering functions.
• Returns food, beverages, serving equipment and utensils to catering facility.
• Distributes and collects customer comment cards at catered functions.
• Ensures proper presentation, portion control and serving temperatures.
• Maintains sanitation and orderliness of equipment, supplies and utensils within work area.
• Cleans equipment in a timely fashion; thoroughly cleans workstation before leaving the area for other assignments.
• Interacts with customers and resolves customer complaints in a friendly and service-oriented manner; relays relevant customer concerns to supervisor.
• Follows principles of sanitation and safety in handling food and equipment.
• Performs other duties as assigned.

Qualifications

• A valid driver's license may be required. Must possess or able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Vision
• Life Insurance/AD
• Disability Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Nearest Major Market: La Crosse
Nearest Secondary Market: Winona
Job Segment: Bartender, Food Service, Clerical, Catering, Hospitality, Customer Service, Administrative