Catering Captain Assistant: Events & Service Lead

Aramark; Houston (TX); On-site; USD 27,000 - 37,000; Full time

Job summary

Aramark in Houston, TX is seeking a Catering Captain Assistant at Reliant Park - Astrodome-Rest & Suites to support food prep, portioning meals, and serving customers.

Under guidance from your manager, you will learn on the job, lead line staff, ensure accurate portions, maintain cleanliness, and help with events and catering tasks as needed.

This role requires strong customer service, teamwork, and willingness to adapt, with opportunities to grow within Aramark.

Qualifications

• Customer service and interpersonal skills are essential.
• Strong leadership and supervisory abilities.
• Ability to work in a team environment.
• Serve Safe Certification required.
• Ability to follow written and verbal instructions.
• Food service experience preferred.
• Frequent lifting of heavy items.
• Ability to work in a busy kitchen with heat and noise.

Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products.
• Coordinate and assist in setting up and breaking down stations designated by the manager.
• Cook and otherwise prepare foods according to recipes and directions.
• Responsible for use of accurate portions when preparing and serving items on the line.
• Maintain daily temperature logs
• Responsible for taking samples of all food items on the line prior to serving the customers.
• Alert management and pull food items that do not meet quality expectations.
• Complete opening and closing station checklists
• Greet customers as they approach and leave the serving line
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
• Coordinate and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks)
• Ensures that all work areas and serving utensils are cleaned and sanitized
• Responsible for accurate disposal of waste from the service line
• Transfers supplies and equipment between storage and work areas by hand or by cart.
• Assist with daily safety observations and report safety hazards discovered in the location to management immediately
• Cross-train in areas as the need arises
• Able to work in concessions, catering, and special events required by your manager
• Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
• Completion of any task requested by a supervisor or member of the Aramark management team.
• Lead all aspects of and advise the employees working on the line toensure timely and effective service of the customers. Request support from utility workersfor sanitation issues of the line as needed.

Skills

Customer service

Leadership

Teamwork

Serve Safe

Follow instructions

Food service exp

Job description

Aramark in Houston, TX is seeking a Catering Captain Assistant at Reliant Park - Astrodome-Rest & Suites to support food prep, portioning meals, and serving customers.

Under guidance from your manager, you will learn on the job, lead line staff, ensure accurate portions, maintain cleanliness, and help with events and catering tasks as needed.

This role requires strong customer service, teamwork, and willingness to adapt, with opportunities to grow within Aramark.