Catering Associate - Dietary - Per Diem/Varied - Req#2047140002

Antelope Valley Medical Center; Lancaster (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading medical center is seeking a Food Service Worker who will be responsible for patient food service on assigned units, ensuring meals meet dietary needs. Ideal candidates should possess strong customer service skills and a high school diploma, contributing to patient satisfaction through quality service.

Qualifications

• Two years’ experience in hospital/health care food service preferred.
• Strong customer service skills.
• Ability to handle multiple tasks.

Responsibilities

• Responsible for menu selections and tray assembly.
• Delivers trays to patients and retrieves them after meal.
• Complies with dietary restrictions and communicates with nursing staff.

Skills

Customer Service

Basic Math Skills

Communication

Education

High School Diploma or GED

Job description

2 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Job Objective:

Responsible for patient food service on assigned units, e.g., menu selections, tray assembly, tray delivery and pick up, special requests and needs, in-between meal food delivery.

Brief Description

Job Objective:

Responsible for patient food service on assigned units, e.g., menu selections, tray assembly, tray delivery and pick up, special requests and needs, in-between meal food delivery.

Essential Duties and Responsibilities:

The Catering Associate exhibits a friendly, caring attitude to patients when introducing the Catering to You program, taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays.

• Takes patients menu selections prior to each meal.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Assembles trays according to patients menu on tray tickets in a timely and accurate manner.
• Interacts with Nursing to ensure patients’ diet prescriptions are accurate, and patients’ food needs are met.
• Completes catering rounds after passing trays to inquire if patient needs anything else.
• Retrieves trays from patients’ rooms shortly after completing round.
• Maintains accurate and current information for each patient on assigned unit(s).
• Assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered.
• Communicates any patient related problems/concerns to appropriate personnel, in a timely manner following departmental procedures.
• Wears name tag identification.
• Adheres to facility confidentiality and patient’s rights policy as outlined in the facility’s HIPAA policies and procedures.
• Contributes to patient satisfaction goals by providing quality service.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Maintains a clean, sanitary working environment.
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per SDS sheets.
• Utilizes equipment in performing job functions according to department’s safety procedures.
• Follows facility and departmental safety policies and procedures to include incident reporting.
• Follows facility and departmental infection control policies and procedures.
• Follows the facility’s protocols for Hazardous Materials and Waste Program.
• Adheres to Emergency Preparedness Program. Participates in disaster drills, as appropriate.
• Adheres to Life Safety Program and participates in fire drills as appropriate.
• Responds to utility failures following department guidelines.
• Participates and attends departmental meetings and staff development programs, as appropriate.
• Exhibits pleasant and cheerful demeanor and maintains a helpful attitude towards employees, physicians, patients, and visitors.
• Reads and complies with all hospital and department policies and procedures as appropriate.
• Performs other tasks as may be assigned.
  
  

Non-Essential Duties:

• Other duties as assigned.
  
  

Knowledge, Skills and Abilities:

• Two- (2) years’ experience in hospital/health care food service is preferred, but not required.
• Strong customer service skills.
• Basic math skills and the ability to calculate dietary restrictions are preferred.
• Basic computer skills.
• Some familiarity with nutritional therapies and their application to menu selection.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in one-on-one and small group situations to patients, families and associates of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute ratio, and percent.
• Possesses necessary skills to effectively operate hospital’s admission, discharge and transfer (ADT) system and other computer-based systems, which manage patient-care records.
• Ability to apply common sense understanding to carry out instructions furnished in written, or oral form. Ability to deal with problems involving several concrete variables in standardized situations
• Ability to accurately handle multiple tasks at the same time.
  
  

Core Competencies:

Accountability

Action Oriented

Customer Focused

Compassion

Effective Communication

Teamwork

Ethics & Values

Integrity & Trust

Education and Experience:

Education

• High School Diploma or GED desired.
  
  

Experience

• Two- (2) years’ experience in hospital/health care food service is preferred, but not required.
• Strong customer service skills.
• Basic math skills and the ability to calculate dietary restrictions are preferred.
• Basic computer skills.
• Some familiarity with nutritional therapies and their application to menu selection.
• Ability to accurately handle multiple tasks at the same time.
  
  

Required Licensure and/or Certifications:

• None
  
  

Physical Requirements and Working Conditions:

• The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; The employee is occasionally climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
• The employee must occasionally lift and/or move up to 50 pounds.
• Work Environment: The work environment characteristics described below are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
• While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and risk of radiation. The noise level in the work environment is usually loud.
  
  

A detailed description of the physical requirements of this job is maintained in the Employee Health Department.

Requirements

Education and Experience:

Education

• High School Diploma or GED desired.
  
  

Experience

• Two- (2) years’ experience in hospital/health care food service is preferred, but not required.
• Strong customer service skills.
• Basic math skills and the ability to calculate dietary restrictions are preferred.
• Basic computer skills.
• Some familiarity with nutritional therapies and their application to menu selection.
• Ability to accurately handle multiple tasks at the same time.
  
  

Required Licensure and/or Certifications:

• None

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Antelope Valley Medical Center by 2x

Get notified about new Food Service Worker jobs in Lancaster, CA.

Food Service Worker - Dietary - Casual/Evenings - Req#2047101546

Food Service Worker Special Events Assistant - Dietary - Per Diem/Varied - REQ# 2063893201

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0245)

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0685)

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T0245)

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2350)

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2350)

Supervising Technician - Community Development

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.