Catering Associate

Salem Hospital; Salem (MA); On-site; USD 24,000 - 30,000; Full time

Job summary

Mass General Brigham is seeking staff to perform a wide range of food preparation and service duties in a hospital setting. You will assist cooks, greet customers, and ensure timely food delivery while maintaining high cleanliness and safety standards.

The role emphasizes customer service, adherence to food safety, and the ability to lift and handle kitchen equipment. Work is onsite, with per diem status and an evening shift in a healthcare environment.

Qualifications

• Ability to follow routine verbal and written instructions.
• Knowledge of food safety standards and sanitation procedures.
• Ability to lift and manipulate heavy objects.
• Ability to read and write.

Responsibilities

• Aid cooks in preparing meals and plating food as requested by the chef or supervising staff.
• Prepare simple meals such as salads or desserts.
• Assist with food preparation tasks by cutting, peeling, or slicing as needed.
• Greet and take customer orders, remember special requests, and deliver food promptly.
• Demonstrate excellent customer service with a positive demeanor and handle questions or complaints.

Skills

Food prep

Customer service

Safety procedures

Lifting 35 lbs

Reading & writing

Inventory control

Education

Some High School Completed Preferred

Job description

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

Performs a wide variety of food preparation and service duties as well as health and cleanliness.

Does this position require Patient Care?
No

Essential Functions

• Aid cooks in preparing meals and plating food as requested by the chef or other supervising employee.
• Prepare simple meals such as salads or desserts.
• Help cooks with food preparation duties for the day by cutting, peeling, or slicing as needed.
• Greet and take customer orders, remember special requests, and deliver food in a timely manner.
• Demonstrate excellent customer service with a positive demeanor when dealing with restaurant patrons, fielding all complaints promptly, answering questions, and making meal suggestions when asked.
• Assist with cleaning the restaurant and dining area by picking up trash, clearing and washing plates and dishes, and wiping down tables as needed.
• Adhere to food safety standards at all times, making sure that all food is free or contaminants and pathogens that might make customers sick.
• Clean pots, pans, and any other dishes in the kitchen as needed, adhering to safety and sanitation standards at all times.

Education

Some High School Completed Preferred

Can this role accept experience in lieu of a degree?
Yes

Experience

experience directly related to the duties and responsibilities of role 0-1 year required

Knowledge, Skills and Abilities

• Knowledge of supplies, equipment, and/or services ordering and inventory control.
• Ability to follow routine verbal and written instructions.
• Ability to read and write.
• Ability to understand and follow safety procedures.
• Ability to safely use cleaning equipment and supplies.
• Ability to lift and manipulate heavy objects.
• Knowledge of food service lines set-up and temperature requirements.
• Skill in cooking and preparing a variety of foods.
• Knowledge of food preparation and presentation methods, techniques, and quality standards.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
• Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Occasionally (3-33%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Occasionally (3-33%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

81 Highland Avenue

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Evening (United States of America)

Pay Range

$17.71 - $21.51/Hourly

Grade

1At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.