Catering Associate

Salem Hospital; Salem (MA); On-site; USD 23,000 - 29,000; Part time

Job summary

Mass General Brigham is seeking a Per Diem Food Service worker at North Shore Medical Center to assist cooks, prep simple meals, greet customers, and ensure cleanliness and safety.

The role emphasizes strong customer service and adherence to health standards, with tasks including plating, cleaning, and assisting with daily kitchen operations. Evening shifts and onsite work at 81 Highland Avenue are expected.

Qualifications

• Education: Some High School Completed Preferred.
• Can this role accept experience in lieu of a degree? Yes.
• Licenses and Credentials: Experience directly related to the duties and responsibilities of role 0-1 year required.

Responsibilities

• Aid cooks in preparing meals and plating food as requested by the chef or other supervising employee.
• Prepare simple meals such as salads or desserts.
• Help cooks with food preparation duties for the day by cutting, peeling, or slicing as needed.
• Greet and take customer orders, remember special requests, and deliver food in a timely manner.
• Demonstrate excellent customer service with a positive demeanor when dealing with restaurant patrons, fielding all complaints promptly, answering questions, and making meal suggestions when asked.
• Assist with cleaning the restaurant and dining area by picking up trash, clearing and washing plates and dishes, and wiping down tables as needed.
• Adhere to food safety standards at all times, making sure that all food is free or contaminants and pathogens that might make customers sick.
• Clean pots, pans, and any other dishes in the kitchen as needed, adhering to safety and sanitation standards at all times.

Skills

Food safety

Cooking

Food preparation

Customer service

Reading & writing

Safety procedures

Inventory control

Lifting heavy objects

Teamwork

Education

Some High School Complete

Job description

Site: North Shore Medical Center, Inc.

Job Summary

Performs a wide variety of food preparation and service duties as well as health and cleanliness. Does this position require Patient Care? No

Essential Functions

• Aid cooks in preparing meals and plating food as requested by the chef or other supervising employee.
• Prepare simple meals such as salads or desserts.
• Help cooks with food preparation duties for the day by cutting, peeling, or slicing as needed.
• Greet and take customer orders, remember special requests, and deliver food in a timely manner.
• Demonstrate excellent customer service with a positive demeanor when dealing with restaurant patrons, fielding all complaints promptly, answering questions, and making meal suggestions when asked.
• Assist with cleaning the restaurant and dining area by picking up trash, clearing and washing plates and dishes, and wiping down tables as needed.
• Adhere to food safety standards at all times, making sure that all food is free or contaminants and pathogens that might make customers sick.
• Clean pots, pans, and any other dishes in the kitchen as needed, adhering to safety and sanitation standards at all times.

Qualifications

Education: Some High School Completed Preferred. Can this role accept experience in lieu of a degree? Yes.

Licenses and Credentials: Experience directly related to the duties and responsibilities of role 0-1 year required.

Knowledge, Skills and Abilities

• Knowledge of supplies, equipment, and/or services ordering and inventory control.
• Ability to follow routine verbal and written instructions.
• Ability to read and write.
• Ability to understand and follow safety procedures.
• Ability to safely use cleaning equipment and supplies.
• Ability to lift and manipulate heavy objects.
• Knowledge of food service lines set-up and temperature requirements.
• Skill in cooking and preparing a variety of foods.
• Knowledge of food preparation and presentation methods, techniques, and quality standards.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
• Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Occasionally (3-33%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Occasionally (3-33%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Location and Work Type

Remote Type: Onsite. Work Location: 81 Highland Avenue.

Work Schedule and Compensation

Scheduled Weekly Hours: 0

Employee Type: Per Diem

Work Shift: Evening (United States of America)

Pay Range: $17.71 - $21.51/Hourly

Grade: 1

Compensation and Benefits

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Company Culture and Values

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system - we're leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.