Catering Assistant (T, W, TH 9:30am-2pm)

Rainfall Ventures; San Francisco (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

Zerocater is hiring On-Site Catering Attendants in San Francisco to support client meal services at our venues. You will greet guests, assist with meal setup, and help ensure a smooth, courteous service throughout the shift.

This role emphasizes teamwork, reliability, and adherence to food safety standards, with opportunities to engage with clients and coworkers on site.

Qualifications

• Background in hospitality, food service, or a similar customer-facing role.
• Willing to work as a team to ensure smooth execution.
• Responsible, attentive and able to work with little supervision.
• Real passion for food service with a customer-first mentality.
• Food Handler's Certificate or willingness to obtain one (cost covered by Zerocater).

Responsibilities

• Facilitate delivery intake: ensure smooth transport of food from loading dock to the client space and verify items.
• Oversee meal setup/cleanup: guide food layout, assist with equipment, manage presentation, and store leftovers.
• Maintain cleanliness/food safety: keep serving areas clean and organized during service.
• Customer experience: greet guests, respond to requests, and ensure satisfaction.
• Meal feedback: take inventory before/after meals, gather preferences, and share feedback with HQ.

Skills

Hospitality background

Customer-facing experience

Team player

Food safety mindset

Food Handler's Certificate

Job description

Our On-Site Catering Attendants are truly the face of Zerocater who help facilitate the day-to-day meal operations at some of our biggest clients. They strive to provide the best experience possible by engaging and building genuine relationships with the companies we partner with. While ensuring that every meal goes off without a hitch, you’ll play a vital role in ensuring the smooth operation of our meal service for our customers. You are a subject matter expert and enthusiastic spokesperson for Zerocater because you agree that the best ideas happen over food. You'll be on-site to answer questions, chat with clients and coworkers, and have the opportunity to make new friends and connections!

What you will do:

• Facilitate Delivery Intake: Help ensure smooth transportation of the food delivered by the vendor from the loading dock up to the client’s meal space. Ensure there are no missing items or meals.
• Oversee Meal Set-up/clean-up: Guide and help with food layout, set up special equipment if needed, manage overall presentation, and replenish dishes. Breaking down and properly storing leftovers at the end of the meal service.
• Maintaining Cleanliness/food safety: Ensuring that the serving areas remain clean and organized throughout the meal time.
• Customer Experience: Greeting guests, interacting to ensure they are satisfied with the service, responding to requests, and addressing any questions/concerns they may have.
• Meal Feedback: Take inventory of food before and after a meal, gather employee preference information, communicate with employees on site, and share feedback with HQ.

Qualifications for success:

• Background in hospitality, food service (highly preferred), or a similar customer-facing role.
• You are willing to work as a team and help others out to ensure smooth execution.
• You are responsible and attentive and can work effectively with little supervision.
• You have a real passion for food service and a customer first mentality.
• Must have a Food Handler's Certificate or be willing to obtain one (the cost of which will be covered by Zerocater).

Physical requirements:

• Able to lift at least 40 pounds
• Able to kneel, crouch and bend
• Able to walk up and down flights of stairs
• Able to stand & walk for 3-4 hours on shift
• Must be at least 18 years of age

Schedule:

• You must have availability to work:
  • Option #1- Wednesday and Thursday 9:30am-2:00pm
  • Option #2- Tuesday-Thursday 9:30am-2:00pm
  • Option #3- Monday-Thursday 9:30am-2:00pm
• You may be able to pick up additional shifts as needed
• A typical schedule is 10-30 hours per week

Compensation:

• You will work part-time, at $23.00 per hour
• $15.00 monthly stipend for cell phone usage
• 401k match with immediate vesting

“The shared meal elevates eating from a mechanical process of fueling the body to a ritual of family and community, from the mere animal biology to an act of culture.”

-Michael Pollan

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you need assistance or an accommodation due to a disability, please contact us at [e-mail]