Catering Assistant FullTime PartTime

Chick-fil-A Lansdowne Station FSU; Baltimore (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a vibrant Chick-fil-A location as a Catering Assistant! This role is perfect for individuals who are positive, diligent, and eager to provide exceptional service. As a Catering Assistant, you'll be the face of our catering program, ensuring every order is executed flawlessly and that customers have an outstanding experience. You will engage with guests, manage catering transactions, and assist in various operational tasks. This position offers flexible hours, competitive pay, and a range of perks including scholarships, paid time off, and free meals. If you thrive in a fast-paced environment and love serving others, this is the perfect opportunity for you!

Benefits

Monthly cell phone bill allowance (Up to $50.00)

Monthly productivity bonuses

Paid Time Off (PTO)

Medical, Dental, Life Insurance

Chick-fil-A Scholarship opportunities

Free meals when working

Discounted meals when off

Qualifications

• Excellent communication and organizational skills are essential.
• A valid driver's license is a must for this role.

Responsibilities

• Oversee catering transactions and ensure customer satisfaction.
• Prepare and stage items for catering orders and assist with events.
• Maintain inventory and coordinate with kitchen staff.

Skills

Communication Skills

Organizational Skills

Time Management

Customer Service

Multi-tasking

Education

High School Diploma or Equivalent

Tools

Spreadsheet Software

Phone Systems

Job description

Job Description and Duties

The Catering Assistant assists the Catering Director in the administration of the Chick-fil-A Lansdowne Station Catering Program.

An Ideal Catering Assistant possesses positivity and diligence, effectively executing every catering order with excellence and acting as ambassadors for the Chick-fil-A culture with every interaction. They are mature and people-oriented with excellent communication, organizational, and time-management skills, including the ability to multi-task and think outside the box. Possessing a VALID driver’s license is a MUST!

Responsibilities include but are not limited to:

1. Oversee all catering transactions to ensure customer expectations are met.
2. Answer phones, emails, and take new catering orders.
3. Document and communicate future orders to Kitchen and Front of House Leaders.
4. Prepare and stage all packaged items for catering orders.
5. Politely and professionally interact with catering customers in person and on the phone.
6. Maintain the catering order spreadsheet tracker.
7. Keep inventory of catering supplies & inform Kitchen Director of supply needs.
8. Coordinate with the Kitchen Manager on fulfillment of all catering orders.
9. Follow up with customers to ensure an exemplary experience.
10. Deliver orders and assist with outside/special events as directed.
11. Assist with in-store operations (meal fulfillment, stocking, delivering meals to dining guests, cleaning, etc.) when assigned.
12. Identify and analyze a target market.
13. Develop and enhance relationships with guests.
14. Exposure to business connections and networking.

Compensation

This position requires 20-30 hours per week (Saturday availability is a must)!

Pay: $16.50 - $18.50 per hour!

Monthly cell phone bill allowance (Up to $50.00)!

Bonuses (Monthly productivity bonuses available based on reaching set goals)!

Paid Time Off (PTO): 1 week after 6 months of service!

Medical, Dental, Life Insurance available!

Chick-fil-A Scholarship opportunities available ($1,000 - $25,000)!

Free meals when working and discounted meals when off!

Please note: DO NOT CALL the restaurant for the status of your application. Once your application is submitted, a representative from our selection team will be in contact with qualified candidates via email, phone, or text normally within one week of receiving a fully completed application.