Catering and Events Manager - Embassy Suites by Hilton Portland Downtown

Hilton Worldwide, Inc.; Portland (OR); On-site; USD 59,000 - 65,000; Full time

Job summary

Join a leading hospitality company as a Catering and Events Manager in downtown Portland. You will be responsible for negotiating contracts, designing events, and ensuring high-level service. Enjoy competitive benefits and career growth opportunities in a friendly work environment.

Benefits

Competitive health benefits

Go Hilton travel discount program

Free meals during shifts

Qualifications

• Minimum of 1 year of hotel sales management experience.

Responsibilities

• Negotiate business through proposals and contracts.
• Design menus and events to maximize revenue.
• Coordinate with sales and hotel departments.

Skills

Communication

Negotiation

Problem Solving

Customer Focus

Education

Relevant degree in business development

Certifications like CMP or CPCE

Tools

Delphi.fdc

Job description

Job Description - Catering and Events Manager - Embassy Suites by Hilton Portland Downtown (HOT0BMA5)

Job Description

Catering and Events Manager - Embassy Suites by Hilton Portland Downtown (HOT0BMA5)

Work Locations

Embassy Suites Portland, 319 S.W. Pine St., Portland, 97204

Located in the heart of downtown Portland, our team members enjoy an award-winning culture, a friendly workplace environment, competitive health benefits, career growth opportunities, and the Go Hilton travel discount program. The property also offers free meals during shifts. Join the Hilton team, ranked #1 on Great Places to Work and Fortune’s World’s Best Workplaces list!

Responsibilities

As Catering and Events Manager, you will be responsible for negotiating business through proposals and contracts to close deals. You will creatively design menus and events to maximize revenue and enhance the event experience. Maintaining relationships with corporate and social accounts, you will coordinate with sales, hotel departments, and clients to ensure high-level service throughout all phases of events. Your role includes ensuring seamless transitions from sales to service and back, upselling opportunities, and serving as the primary contact for event planners.

Key Tasks

1. Organize, plan, and prioritize duties with clear goals.
2. Communicate effectively with clients and internal teams via various channels.
3. Build and maintain client relationships, managing expectations.
4. Demonstrate knowledge of hotel systems, products, and processes.
5. Resolve conflicts and negotiate effectively.
6. Influence clients and internal teams positively.
7. Make informed decisions and solve problems efficiently.
8. Ensure high-quality service by guiding and coaching staff.
9. Participate in site inspections and support the sales process.
10. Perform other duties as needed based on business requirements.
11. Maintain regular attendance.

Qualifications

• Minimum of 1 year of hotel sales management experience.
• Knowledge of Delphi.fdc property management system is advantageous.
• Relevant degree in business development or related field; certifications like CMP or CPCE are a plus.

Our Values

• Hospitality, Integrity, Leadership, Teamwork, Ownership, Now

Desired Attributes

• Quality, Productivity, Customer Focus

Working at Hilton

Hilton is a global leader in hospitality, offering a range of accommodations worldwide. We are committed to exceptional guest experiences, driven by our vision to "fill the earth with the light and warmth of hospitality." Our Team Members are central to this mission.

The salary range for this role is $59,000 - $65,000, commensurate with experience and location.